Austin Andrade

• TS/SCI and SAP/CAP Access: Leveraged Top Secret/Sensitive Compartmented Information (TS/SCI) sources along with Special Access Programs (SAP) and Controlled Access Programs (CAP) to conduct in-depth intelligence analysis, ensuring access to the most accurate and secure intelligence data for informed decision-making.
• Global Maritime Acoustic Surveillance: The IUSS provides extensive maritime surveillance by detecting, classifying, and tracking submarines, surface ships, and high-interest aircraft using a combination of persistent, long-range, fixed, and mobile systems.
• Antisubmarine Warfare (ASW) Support: Enables antisubmarine warfare command and tactical forces by offering timely, accurate ASW reporting, ensuring rapid response to undersea threats and maintaining maritime domain awareness.
• Data Collection and Analysis: Operates with dual focuses of real-time detection and long-term data gathering, supporting various mission areas including oceanographic and geophysical research, environmental assessments, marine mammal research, and counter-narcotics.
• Command of Naval Ocean Processing Facilities (NOPFs): Directs NOPFs with tactical oversight of Surveillance Towed Array Sensor System (SURTASS) ships, ensuring comprehensive coverage and effective processing of underwater acoustics.
• Microsoft Office Suite Expertise: Highly skilled in Microsoft Word, PowerPoint, and Excel, using advanced functionalities to produce clear, data-driven reports, engaging presentations, and detailed intelligence analyses that support critical mission objectives.
• Lead Intelligence Expert in Specialized Problem Set: Served as the lead subject matter expert within the problem set, providing authoritative guidance, mentorship, and insights that directly influenced tactical and strategic initiatives.
• Data-Driven Intelligence Presentations: Developed high-quality PowerPoint briefings integrating complex intelligence data, enabling senior leaders to make quick, informed decisions based on well-structured, visually compelling intelligence products.
• Advanced Data Analysis in Excel: Created detailed analytical models and data visualizations in Excel to track intelligence metrics, identify trends, and support proactive threat analysis, maximizing the impact of intelligence insights.
• Strategic Use of TS/SCI and Controlled Sources: Synthesized intelligence from TS/SCI sources and SAP/CAP assets to provide a comprehensive understanding of high-priority threats, offering senior leadership a refined, multi-layered intelligence perspective.
• Mentorship and Training: Provided hands-on training and mentorship to junior analysts on both Office tools and intelligence methods, ensuring consistent quality in reports, briefings, and data analyses across the team.
• Problem Set Leadership and Analysis: Directed efforts in specialized problem areas, conducting detailed analysis and offering expert recommendations that shaped mission strategies and enhanced situational awareness for command and operational teams.

• Subject Matter Expert in geospatial intelligence, responsible for analyzing and interpreting complex geospatial data to produce accurate, high-impact intelligence reports supporting critical mission objectives.
• Skilled Geospatial Analyst: Conducted in-depth research and analysis of satellite imagery, aerial photography, and other geospatial data sources, providing detailed assessments that enhanced situational awareness for decision-makers.
• Microsoft Office Proficiency: Expert user of Microsoft Word, PowerPoint, and Excel, leveraging advanced features to create polished, data-driven reports, visualizations, and presentations that enhance the clarity and impact of intelligence findings.
• TS/SCI Intelligence Operations: Utilized Top Secret/Sensitive Compartmented Information (TS/SCI) sources to conduct high-quality intelligence analysis, ensuring accurate, reliable insights for mission-critical decisions.
• Data-Driven Intelligence Presentations: Designed and delivered clear, well-structured PowerPoint briefings that integrated complex intelligence data, providing senior leadership with actionable insights in a concise format.
• Advanced Data Analysis in Excel: Developed detailed spreadsheets and analytical models in Excel to track intelligence metrics, identify trends, and support strategic decision-making.
• Quality Assurance Leader: Performed rigorous quality control checks on imagery products to ensure precision and reliability, contributing to the accuracy and credibility of intelligence deliverables.
• Cross-Functional Analyst: Integrated multiple intelligence sources to generate actionable intelligence, synthesizing data into cohesive assessments that informed mission planning and operational decisions.
• Lead Trainer: Mentored and trained junior analysts on advanced techniques in image interpretation and geospatial analysis, elevating team skill levels and ensuring high standards of analytical expertise across the unit.
• Expert Communicator: Delivered presentations and briefings on geospatial intelligence findings, providing clear, concise insights that guided operational and strategic planning.

Mission Support Specialist (MSS) | U.S. Pacific Command (USPACOM) Key Achievements:

Pacific Theater | Intelligence Operations

• Supported U.S. Forces in the Pacific Theater by conducting intelligence operations for the USPACOM Commander, sub-unified commands, and joint task forces, enabling critical strategic decision-making across the Area of Responsibility (AOR).
• Coordinated intelligence planning with national and service authorities, ensuring alignment of intelligence objectives with mission priorities.
• Produced and disseminated intelligence products to nationally tasked missions, delivering time-sensitive indications and warnings to forward-deployed tactical assets.
• Mission Support Specialist: Key contributor to a joint service watch team supporting sensitive reconnaissance missions, directly involved in producing and controlling intelligence products for time-sensitive indications and warnings (IW) operations.
• Subject Matter Expert: Coordinated and supervised all-source foreign naval activity tracks, enhancing operational understanding for USPACOM and PACFLT Joint Operations Watch Floors.
• Intelligence Integration: Generated and disseminated intelligence reports and conducted daily briefings with NSA, USPACFLT, C3F, and CTF74, providing vital indications and warnings to support tactical operations across the Pacific AOR.
• China Fleet Analyst: Created and shared daily intelligence reports on Chinese Naval activity, delivering critical insights to the intelligence community.

• Proactively approached customers on the shop floor, offering assistance and personalized recommendations
• Achieved consistently high conversion rates through persuasive selling techniques
• Assisted in inventory management, including receiving and restocking merchandise
• Demonstrated expertise in product features and benefits to assist customers in making informed purchasing decisions

• Demonstrated expertise in product features and benefits to assist customers in making informed purchasing decisions
• Provided exceptional customer service, ensuring a positive shopping experience for all customers
• Resolved customer complaints promptly and effectively, ensuring high levels of satisfaction and repeat business
• Handled cash transactions accurately and efficiently, maintaining a balanced cash drawer at the end of each shift
• Assisted in the training of new sales associates, providing guidance on company policies and best practices