Dedicated and driven professional committed to securing a role to actively contribute to a company's success. Thrives on taking responsibility and collaborating as a valuable team member. Goal is to drive both company growth and personal professional development. Strong determination to excel and make a meaningful impact in advancing the organization.
Overview
7
7
years of professional experience
Work History
Delivery Driver/Warehouse Manager
Rocky Mountain Air Solutions
01.2024 - Current
Delivered packages to customer doorsteps and business offices.
Completed on-time deliveries by choosing best and most efficient routes.
Improved customer satisfaction by ensuring timely and accurate deliveries of products.
Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
Operated vehicle safely in highly congested areas with no traffic violations.
Loaded truck and properly secured items to prevent damage for deliveries.
Worked scheduled hours as required and took on available shifts during holidays and busy periods.
Managed customer inquiries and complaints in polite and professional manner.
Verified accuracy of all deliveries against order forms.
Maintained strong relationships with clients through proactive communication and personalized service.
Expedited deliveries to meet customer deadlines and requirements.
Kept meticulous records of deliveries, including invoices, delivery confirmations, and any other required documentation to ensure accurate tracking and billing processes.
Kept detailed mileage and fuel reports to track overall fuel costs.
Strengthened company reputation through polite and friendly interactions with customers during deliveries.
Conducted periodic audits of inventory levels to ensure accuracy, identifying discrepancies for swift resolution.
Cleaned and maintained warehouse in compliance with OSHA safety standards.
Oversaw upkeep of equipment and physical condition of warehouse, identifying and ordering needed repairs, renovations, and replacements.
Redesigned warehouse layout to accommodate new equipment, maximize space utilization, and optimize processes.
Coordinated with vendors to verify timely delivery of materials and supplies, avoiding delays.
Collaborated closely with sales department to address any issues related to product availability or shipment delays.
Communicated regularly with cross-functional teams to improve coordination between departments.
Conducted ans observed daily morning huddles to effectively communicate with all team members for day to day operations and to headquarters.
Loaded and unloaded all deliveries to and from customer sites and at working branch.
Adhered to all industry regulations, maintaining a clean driving record and up-to-date licenses.
Trained new drivers on company policies, safety procedures, and proper vehicle operation.
Inspected trucks for malfunctions and reported vehicles to management for corrective action.
Obtained necessary permits and licenses to operate various commercial vehicles legally.
Checked shipping papers to determine nature of load and checked for presence of hazardous materials.
Fastened chains, straps, covers, and binders to secure load during transit.
Inspected all equipment in the warehouse and kept records on multiple machines.
Forklift certified and train new hires on how to fully operate and inspect equipment.
Commercial Tire Technician
Goodyear Tire & Rubber Co
08.2020 - 05.2021
Maximized efficiency by coordinating changing and rotating of tires.
Located and fixed tire flats with compounds or physical patches.
Evaluated fluid levels, battery functioning and vehicle leaks.
Rotated, mounted and balanced tires on cars, trucks and vans.
Assisted team by keeping shop tidy, clean and free of safety hazards.
Used shop machinery to balance tires and align vehicles for optimal performance.
Repaired punctures by locating leaks, removing embedded objects and patching holes.
Helped mechanics with general maintenance work such as battery and oil changes.
Performed duties in accordance with all applicable standards, policies and regulatory guidelines to promote safe working environment.
Actively listened to customers' requests, confirming full understanding before addressing concerns.
Served customers in a friendly, efficient manner following outlined steps of service.
Received and processed stock into inventory management system.
Adhered to social distancing protocols and wore mask or face shield at all times.
Checked in with dispatch service and updated with current location.
Completed routine pre- and post-trip inspections to evaluate vehicles and assess maintenance needs.
Achieved consistent safety targets by adjusting driving to different road and traffic conditions, balancing loads and avoiding dangerous driving actions.
Cleaned and maintained vehicle and assessed vehicle for damage after each shift.
Loaded and secured items in trucks to avoid damage to equipment during delivery.
Upheld high standards of professionalism and discretion when working with high-value clients.
Coordinated efficient routes to avoid delays and optimize schedules.
Obtained customer signatures to complete and process all service paperwork.
Organized all equipment and products in an orderly fashion designed for maximum efficiency.
Moved tires and wheels into proper locations with the help of others and alone.
Yardman
Orbia Duraline
10.2017 - 05.2020
Adapted routes and schedules based on weather conditions to prevent delays and alerted supervisors of changes
Updated maintenance and repair records and reported on notable incidents and accidents during daily routes
Resolved conflicts and negotiated mutually beneficial agreements between parties
Maintained excellent attendance record, consistently arriving to work on time
Loaded and unloaded trucks with loaders, forklifts and other heavy equipment and supervised routine maintenance, inspection and registration to maintain good operating condition
Coordinated activities of field personnel when in yard or between projects to facilitate equipment maintenance, yard organization and clean-up
Inspected loading operations for outgoing delivery to comply with shipping specifications, load limits and safety regulations
Maintained compliance with DOT regulations, accurately documenting driver qualifications, permits and equipment information
Monitored and maintained high level of on-time delivery reliability service and performance
Closely monitored operations and performed regular safety audits for adherence to administrative policies and compliance regulations
Managed all aspects of daily delivery, including routing, driver supervision and DOT compliance
Managed and updated database detailing important information such as On-Time Shipments and Scheduled Delivery Reports using SAP software
Coordinated team member movements based on current needs, avoiding safety concerns or delays
Stacked merchandise on both partial and full pallets and removed empty pallets from yard
Coordinated with other lift truck drivers and production personnel to process orders efficiently
Completed regular checks of incoming freight in staging area each day
Moved pallets of merchandise using electric forklifts and electric pallets
Removed debris and waste materials from machinery to reduce possibility of clogs and malfunctions
Transported goods between warehouse locations according to shipment and storage needs
Organized and secured stored materials and parts in designated area
Inspected equipment for defects and performed repairs or maintenance tasks
Checked items against documentation for accuracy
Manually counted Number of picked and packaged orders for any loss
Completed inventory cycle counts and documented all information in inventory reports to give to Plant Manager
Monitored area for pedestrian and vehicular traffic while operating various types of equipment, including forklift, Telehandler and Diesel Powered Taylor
Downstream Operator/Upstream Operator
Orbia Duraline
10.2017 - 05.2020
Used hand tools to change worn cutting tools
Checked print lines for proper spacing and made sure it's for the right order
Communicated with previous shifts and informed next shift updates for downstream operations
Counted for amount of reels needed for each order, types of reels, and has proper marking on each for quick identification
Measured print lines for proper lengths and checked for any flaws with the print possibly being peeled, rubbed, or smeared off product
Wore proper PPE when operating various shop equipment and followed safety protocols
Physically checked product for any exterior and interior defects and/or discontinuities with precise measuring tools
Calculated proper speed and torque for puller machines based off of upstream operating numbers
Responsible for checking all materials needed for downstream operations such as stock in tie-offs, cap plugs, duct-tape, dry erase markers, cutters, and reaming heads
Worked directly with shipping department, quality control department, maintenance department, and within production to achieve a safe and thriving company
Certified and properly trained to operate light heavy machinery
Trained in other parts of the shop such as re-grind station, reel building station, and parts of upstream operations
Moved finished product into shipping bay area with the proper paperwork attached indicating type of product and specifications of product
Communicated with co-workers in all matters such as issues with product, equipment failure, and having everyone know the positives and negatives of each project
Followed proper procedures for all orders
Assisted with all departments that required help once own tasks were fulfilled
Inspected product exiting puller for markings, holes, temperature difference, fading color, stripper markings, and other possible defects
Immediately addressed issues with co-workers so that they could be successfully resolved
Directed work of 5 employees when acting as shift lead on duty
Maintained all operations documentation in an organized manner
Understands all knowledge of starting up lines, quality of product, and the paper trail required for each reel
Made proper adjustments to product to produce high quality product such as water adjustments, dye, and material output adjustments
Direct and train other employees on production floor to ensure product is pushed out on time and has good qualities
Education
Associate of Applied Science - Welding and Joining Technology
Eastern Wyoming College
2017
Skills
Dependable
Adept in precision and measuring tools
Excellent communication
Determined
Hard worker
Self-motivated
Technical school training
Basic knowledge in computer programs (Word, Excel, Power-point)
Good with teams and independent
Excessively thorough with all tasks
Extremely organized
Safe driving
Class B CDL with Hazmat Endorsement
Forklift Certified
Reference
Joel Alworth, 3200 West C Street, Torrington, WY 82240 Phone: 307-399-2374
Alex Haro, 6790 Santa Fe Cir, Evansville, WY 82636 Phone: 909-714-2027
David Gulliford, 89 Salt Creek Hwy, Casper, WY 82601 Phone: 307-251-8261
Timeline
Delivery Driver/Warehouse Manager
Rocky Mountain Air Solutions
01.2024 - Current
Commercial Tire Technician
Goodyear Tire & Rubber Co
08.2020 - 05.2021
Yardman
Orbia Duraline
10.2017 - 05.2020
Downstream Operator/Upstream Operator
Orbia Duraline
10.2017 - 05.2020
Associate of Applied Science - Welding and Joining Technology
Eastern Wyoming College
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