Austin Azubuike
Summary
Dedicated Customer Service Representative bringing top-notch skills in oral and written communication, active listening and analytical problem-solving skills. Enhances customer experiences by employing service-oriented behaviors, understanding customer desires, ad providing customized solutions to build loyalty.
Overview
4
4
years of professional experience
Work History
Manager
Yogolaada - Frozen Yogurt & Cereal Bar
05.2023 - 07.2023
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Monitored and analyzed business performance to identify areas of improvement and make necessary adjustments.
Cashier
Sodexo Dining
02.2019 - 12.2022
- Greeted customers entering store and responded promptly to customer needs.
- Built relationships with customers to encourage repeat business.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Helped customers complete purchases, locate items, and join reward programs.
Cashier
Sodexo Dining
02.2023 - 05.2023
- Greeted customers entering store and responded promptly to customer needs.
- Built relationships with customers to encourage repeat business.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Helped customers complete purchases, locate items, and join reward programs.
Education
Bachelor of Science - Biomedical Sciences
North Carolina Wesleyan College
Rocky Mount, NC05.2026
Associate of Applied Science - Nursing
Brightpoint Community College
Chester, VA06.2025
Federal Government College
Okigwe, Imo State, Nigeria06.2019
Skills
- Consulting Supervisors
- empathic and excellent customer service
- Safety Awareness
- ability to complete a task efficiently
- ability to solve complex problems
- excellent communication skills
- possess a high level of proficiency and eloquent in english language
Accomplishments
- Achieved an increase in business profits by performing and completing tasks with accuracy and efficiency.
- bishop staff of the year award(award given to outstanding staff performance)
Languages
Spanish
Elementary
Timeline
Manager
Yogolaada - Frozen Yogurt & Cereal Bar
05.2023 - 07.2023
Cashier
Sodexo Dining
02.2023 - 05.2023
Cashier
Sodexo Dining
02.2019 - 12.2022
Bachelor of Science - Biomedical Sciences
North Carolina Wesleyan College
Associate of Applied Science - Nursing
Brightpoint Community College
Federal Government College
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