Austin Bearden
Mocksville,NC
Summary
Hardworking and driven sales management professional equipped to revitalize sales operations and align procedures to maximize profits and client acquisition. Successful at improving sales procedures to streamline and strengthen processes. Multifaceted leader with analytical and diligent approach to building and leading strong teams.
Overview
12
12
years of professional experience
Work History
Parts & Equipment Sales Manager
Autec Carwash Systems
02.2023 - Current
- Conducted sales of replacement parts and upgrade equipment.
- Increased team productivity by implementing streamlined processes and effective communication strategies.
- Achieved departmental goals by developing and executing strategic plans and performance metrics.
- Reduced operational costs through comprehensive process improvement initiatives and resource management.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
Parts Manager
Lamboo Medical US - SVSR
02.2022 - 03.2023
- Increased efficiency in the parts department by implementing an improved inventory management system.
- Streamlined the ordering process for faster and more accurate deliveries, resulting in higher customer satisfaction.
- Developed strong relationships with suppliers to negotiate better pricing, ultimately reducing costs for the company.
- Managed a team of parts department personnel, providing training and support to improve their performance and productivity.
Maintenance Supervisor
MDR Services
11.2019 - 02.2022
- Streamlined work order processes for increased efficiency in addressing maintenance requests and tracking progress.
- Supervised a team of technicians, providing guidance on complex repair tasks and fostering professional development opportunities.
- Reduced tenant complaints through proactive inspections and addressing potential issues before escalation.
- Enhanced property curb appeal by overseeing landscaping projects and exterior upgrades.
- Ensured timely completion of maintenance tasks, contributing to high tenant satisfaction rates.
- Improved property maintenance efficiency by implementing a streamlined work order system.
Parts Manager
SVSR, Inc.
10.2018 - 11.2019
- Increased efficiency in the parts department by implementing an improved inventory management system.
- Streamlined the ordering process for faster and more accurate deliveries, resulting in higher customer satisfaction.
- Developed strong relationships with suppliers to negotiate better pricing, ultimately reducing costs for the company.
- Managed a team of parts personnel, providing training and support to improve their performance and productivity.
Refrigeration Technician
James Refrigeration, LLC
01.2017 - 10.2018
- Improved system efficiency by conducting thorough diagnostics and implementing preventive maintenance measures for refrigeration systems.
- Saved clients on energy costs by optimizing refrigeration equipment settings and recommending energy-efficient upgrades.
- Enhanced customer satisfaction with prompt troubleshooting and repair of commercial and residential refrigeration units.
- Streamlined work processes by maintaining accurate records of completed tasks, service schedules, and parts inventory.
Assistant Store Manager
Autozone
08.2014 - 01.2017
- Boosted customer satisfaction by providing exceptional service and addressing concerns promptly.
- Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
- Streamlined inventory management with regular audits, accurate ordering, and efficient stock organization.
- Maximized profits by negotiating better deals with vendors and reducing shrinkage through loss prevention strategies.
General Manager
Jiffy Lube
10.2011 - 08.2014
- Increased overall company efficiency by streamlining operations and implementing innovative managerial strategies.
- Developed and executed strategic plans for business growth and expansion, resulting in increased market share.
- Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
- Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
Education
No Degree - Business/Automotive
Forsyth Technical Community College
Winston-salem, NCHigh School Diploma -
Davie County High School
Mocksville, NC05.2012
Skills
- Marketing
- Contract Management
- Workforce Management
- Performance Management
- Sales Development
- Contract Preparation
- Order Processing
- Business Development
- Customer Needs Assessment
- Client Account Management
- Product Sales
- Upselling
Timeline
Parts & Equipment Sales Manager
Autec Carwash Systems
02.2023 - Current
Parts Manager
Lamboo Medical US - SVSR
02.2022 - 03.2023
Maintenance Supervisor
MDR Services
11.2019 - 02.2022
Parts Manager
SVSR, Inc.
10.2018 - 11.2019
Refrigeration Technician
James Refrigeration, LLC
01.2017 - 10.2018
Assistant Store Manager
Autozone
08.2014 - 01.2017
General Manager
Jiffy Lube
10.2011 - 08.2014
No Degree - Business/Automotive
Forsyth Technical Community College
High School Diploma -
Davie County High School
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