Austin Bell
Walnut,MS
Summary
Dynamic and customer-focused professional with extensive experience at Dollar General, excelling in cash handling and customer service. Recognized for enhancing customer satisfaction and streamlining checkout processes, contributing to reduced wait times. Proven ability to mentor staff and maintain high standards of cleanliness, ensuring a positive shopping environment.
Overview
2
2
years of professional experience
Work History
Cashier
Dollar General
02.2023 - Current
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
- Assisted customers with returns, refunds and resolving transaction issues.
- Stocked, tagged and displayed merchandise as required.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
- Answered questions about store policies and addressed customer concerns.
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Contributed to store success by maintaining high standards of cleanliness throughout the facility.
- Addressed customer needs and made product recommendations to increase sales.
- Mentored new employees on cashier duties and best practices, improving overall staff performance.
- Adapted quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff and customers.
- Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.
- Streamlined checkout process for increased efficiency and reduced waiting times.
- Ensured compliance with company policies and procedures while processing transactions efficiently.
- Exceeded productivity goals through consistent attention to detail and organization during busy shifts.
- Promoted store promotions and incentive programs to increase overall sales revenue.
- Managed inventory levels effectively, reducing stock shortages and minimizing wastage.
- Assisted in inventory management, contributing to reduction in stock discrepancies.
- Contributed to clean and safe shopping environment, performed regular sanitation of checkout area.
- Managed cash drawer accurately, ensuring all transactions balanced at end of day.
- Improved efficiency, organized checkout area for optimal workflow.
- Supported marketing initiatives by setting up and maintaining promotional displays.
- Contributed to significant decrease in queue times by streamlining checkout process.
- Improved store atmosphere with thorough and prompt cleaning of checkout area.
- Strengthened team morale and cooperation by assisting coworkers during peak hours.
- Boosted team efficiency, shared best practices in cash handling and customer interaction.
- Reduced processing errors by meticulously following transaction procedures.
- Maintained up-to-date knowledge of store policies and procedures, ensuring compliance in all transactions.
- Enhanced customer service experience by efficiently processing purchases and returns.
- Ensured accuracy in financial transactions, reconciled cash with receipts daily.
- Encouraged customers to make additional purchases by highlighting current deals and keeping lane well-stocked.
- Processed refunds and exchanges in accordance with company policy.
Education
Associate’s in Civil Engineering Technology - Civil Engineer Technology
Northeast Mississippi Community College
Booneville, MS05-2027
Associate of Arts - Civil Engineer Technology
Northeast Mississippi Community College
Booneville, MS05-2025
High School Diploma -
Walnut Attendance Center
Walnut, MS05-2023
Skills
- Customer service
- Customer assistance
- Work ethic and integrity
- Patience and empathy
- Cash handling
- Cleaning and sanitizing
- Team collaboration
- Time management skills
- Customer service excellence
- Money handling
- Customer relations
- Cash handling and management
- Reliability and punctuality
- Cash register operation
- Written and verbal communication
- Cash management
- Payment processing
- Refunds and exchanges
- Issue resolution
- Merchandise restocking
- POS system operations
- Payment collection
Timeline
Cashier
Dollar General
02.2023 - Current
Associate’s in Civil Engineering Technology - Civil Engineer Technology
Northeast Mississippi Community College
Associate of Arts - Civil Engineer Technology
Northeast Mississippi Community College
High School Diploma -
Walnut Attendance Center
Similar Profiles
Jillian ShevelJillian Shevel
Key Holder at Dollar General Key Holder, Dollar GeneralKey Holder at Dollar General Key Holder, Dollar General
Canaan BrownCanaan Brown
Cashier at Dollar Tree/Dollar GeneralCashier at Dollar Tree/Dollar General
Antonia (Jones) McNultyAntonia (Jones) McNulty
Truck Loader/ Unloader at Family Dollar Dollar General WarehouseTruck Loader/ Unloader at Family Dollar Dollar General Warehouse
April WhiteApril White
Store Training Manager at Dollar GeneralStore Training Manager at Dollar General
EVA CECILIA PALMEREVA CECILIA PALMER
CUSHION SUPPLIER at ASHLEY FURNITURE INDUSTRIESCUSHION SUPPLIER at ASHLEY FURNITURE INDUSTRIES