Austin Bittle
M
Hope,AR
Summary
Dynamic and dedicated professional with a strong background in customer service at Big Jakes Bar-b-que. Recognized for exceptional multitasking and teamwork, consistently enhancing customer satisfaction. Proven ability in food preparation and maintaining high cleanliness standards, contributing to a positive dining experience and operational efficiency.
Overview
3
3
years of professional experience
Work History
Crew Member
Big Jakes Bar-b-que
11.2024 - Current
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Worked well with teammates and accepted coaching from management team.
- Promoted a positive work environment through effective communication and teamwork among staff members.
- Improved customer satisfaction by providing friendly and efficient service at the register.
- Collaborated with team members to complete orders.
- Cleaned and maintained all areas of restaurant to promote clean image.
- Trained new team members on procedures, customer service, and sales techniques.
- Maintained high-quality food preparation standards, adhering to company guidelines for safety and cleanliness.
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Assisted other team members to achieve goals.
- Kept food preparation area, equipment, and utensils clean and sanitary.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Provided exceptional customer service, addressing concerns or issues promptly and professionally.
- Helped maintain a clean and welcoming dining area for customers, boosting overall satisfaction during their visit.
- Exceeded performance expectations consistently, receiving recognition from supervisors for dedication to job responsibilities.
- Assisted in reducing wait times by efficiently managing customer queues during peak hours.
- Addressed guest needs, questions, or concerns to create optimum experience onboard.
Cleaner
Hardiman Cleaning Services
09.2022 - 09.2023
- Cleaned and polished glass doors, mirrors and other surfaces to maintain professional appearance.
- Confirmed all cleaning tools and equipment were stored properly after use.
- Used time management and efficient cleaning methods to meet deadlines.
- Removed trash, debris and other waste materials from premises.
- Cleaned and sanitized bathrooms, kitchens and other similar areas according to established protocols.
- Enhanced workplace cleanliness by performing thorough daily cleaning tasks, including sweeping, mopping, and dusting.
- Cleaned and maintained lobbies, offices and other common areas in commercial buildings.
- Performed deep-cleaning tasks for carpets, upholstery, and window treatments to extend their lifespan and maintain appearance.
- Handled equipment, chemicals, and materials properly and with caution.
- Maintained a well-organized storage area for cleaning supplies to ensure easy access and efficient use of materials.
Education
Hope High
Hope, AR05.2025
Skills
Customer service
Customer engagement
Multitasking and organization
Time management
Teamwork and collaboration
Attention to detail
Food preparation
Safe food handling
Inventory restocking
Clear communication
Cleaning
Problem-solving
Cooking
Cleaning and sanitizing
Drive-thru operations
Self-discipline
Beverage preparation
Hospitality service expertise
Cash handling
Menu memorization
Verbal and written communication
Food running
Order management
Performance improvement
Interactive communication skills
Task prioritization
Health code compliance
Safety
Creativity and innovation
Integrity and honesty
Flexible schedule
Timeline
Crew Member
Big Jakes Bar-b-que
11.2024 - Current
Cleaner
Hardiman Cleaning Services
09.2022 - 09.2023
Hope High