Summary
Overview
Work History
Education
Skills
Timeline
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Austin Bittle

M
Hope,AR

Summary

Dynamic and dedicated professional with a strong background in customer service at Big Jakes Bar-b-que. Recognized for exceptional multitasking and teamwork, consistently enhancing customer satisfaction. Proven ability in food preparation and maintaining high cleanliness standards, contributing to a positive dining experience and operational efficiency.

Overview

3
3
years of professional experience

Work History

Crew Member

Big Jakes Bar-b-que
11.2024 - Current
  • Provided excellent customer service by greeting customers and meeting quality expectations.
  • Worked well with teammates and accepted coaching from management team.
  • Promoted a positive work environment through effective communication and teamwork among staff members.
  • Improved customer satisfaction by providing friendly and efficient service at the register.
  • Collaborated with team members to complete orders.
  • Cleaned and maintained all areas of restaurant to promote clean image.
  • Trained new team members on procedures, customer service, and sales techniques.
  • Maintained high-quality food preparation standards, adhering to company guidelines for safety and cleanliness.
  • Worked front counter, drive-thru and other areas.
  • Took orders, prepared meals, and collected payments.
  • Assisted other team members to achieve goals.
  • Kept food preparation area, equipment, and utensils clean and sanitary.
  • Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
  • Provided exceptional customer service, addressing concerns or issues promptly and professionally.
  • Helped maintain a clean and welcoming dining area for customers, boosting overall satisfaction during their visit.
  • Exceeded performance expectations consistently, receiving recognition from supervisors for dedication to job responsibilities.
  • Assisted in reducing wait times by efficiently managing customer queues during peak hours.
  • Addressed guest needs, questions, or concerns to create optimum experience onboard.

Cleaner

Hardiman Cleaning Services
09.2022 - 09.2023
  • Cleaned and polished glass doors, mirrors and other surfaces to maintain professional appearance.
  • Confirmed all cleaning tools and equipment were stored properly after use.
  • Used time management and efficient cleaning methods to meet deadlines.
  • Removed trash, debris and other waste materials from premises.
  • Cleaned and sanitized bathrooms, kitchens and other similar areas according to established protocols.
  • Enhanced workplace cleanliness by performing thorough daily cleaning tasks, including sweeping, mopping, and dusting.
  • Cleaned and maintained lobbies, offices and other common areas in commercial buildings.
  • Performed deep-cleaning tasks for carpets, upholstery, and window treatments to extend their lifespan and maintain appearance.
  • Handled equipment, chemicals, and materials properly and with caution.
  • Maintained a well-organized storage area for cleaning supplies to ensure easy access and efficient use of materials.

Education

Hope High
Hope, AR
05.2025

Skills

Customer service

Timeline

Crew Member

Big Jakes Bar-b-que
11.2024 - Current

Cleaner

Hardiman Cleaning Services
09.2022 - 09.2023

Hope High

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