Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Austin Bombik

Melbourne,Florida

Summary

Highly motivated sales consultant with seven years of outside sales experience focused in home improvement/remodeling and project management, most recently focusing on HVAC, ductwork, airflow and indoor air quality. I maintain a strong desire to learn and grow and hope to find a career that embodies strategic planning, a solutions oriented mentality and a strong devotion to customer satisfaction in order to achieve goals, increase revenue and withhold/improve reputation. In large part, my areas of expertise involve creating a buying environment with my prospects through a combination of rapport building questions, masterful presentation, objection handling and sincere desire to help find the right fit for their needs, and I thoroughly enjoy providing a transparent and worry free experience for my clients.

Overview

7
7
years of professional experience

Work History

Projects Manager

Climate Experts Air And Heat
03.2023 - 09.2023
  • Develop/maintain comprehensive understanding of products, services and competitors to better educate customers and enhance sales presentations.
  • Use technical training and industry knowledge paired with active listening skills and probing questions to discover the problems each customer is experiencing and provide available solutions based on their particular pain points, desired outcome, and overall budget, tailoring their buying experience.
  • Create detailed outlines of each contracted job to include all details required for the install team to execute an efficiency project, meeting deadlines without sacrificing build quality or workplace safety by working closely with customers and team mates each step of the way through production.
  • Identified plans and resources required to meet project goals and objectives, and made adjustments live based on customer and company feedback.
  • Developed and implemented strategic and intentional language in my sales system to educate customers, build value, close at a high percentage and meet sales objectives.
  • Monitored personal performance to identify areas in need of improvement and make adjustments.
  • Managed projects from procurement to commission, including all duct designs, supply lists, and install diagrams.
  • Managed customer accounts to secure customer satisfaction and repeat business, retaining excellent client satisfaction ratings through outstanding service delivery


Sales Representative

Erie Home
01.2022 - 08.2022
  • rained and mentored new sales representatives.
  • Retained excellent client satisfaction ratings through outstanding service delivery.
  • Developed and maintained comprehensive understanding of products, services and competitors to enhance sales presentations.
  • Erie Home is one of the largest home remodeling companies in the midwestern region of the United States, serving 38 states since 1982 and having maintained an A+ accreditation with the Better Business Bureau since they first opened their doors. Offering a wide variety of products and services including roofing, windows, gutters, and energy efficient solutions for American homes, Erie is at the forefront of the remodeling world and sets the tone and standard in the markets which they serve. My duties during my time here include but are not limited to:
  • Conducting between two and three daily in home proposals up to 50 miles in radius from our central office, focusing on building trust and rapport with the prospects and setting the stage to create a buying environment, ensuring that the prospect perceives Erie a guaranteed, battle tested solution that will determine all potential issues and offer solutions that best fit their values and overall goals.
  • Provide a company story and product demonstration following a 10 step sales system, including a top end roof and attic inspection to build impenetrable walls of trust with our company that can not be hindered by competitors and build massive value in our products and warranty vs what is standard for the industry.
  • Creatively and thoughtfully navigate the many possible financial paths with prospects to help take perceived financial risk away and make the process easily understood, staying on alert, practicing active listening and making sure to overcome objections in ways that come from a side of help and a desire for the prospect to make the right decision for their home.
  • Overcome financial objections and help prospects understand the various ways to navigate more creative financial routes including but not limited to financing options through our partnered lenders, bridging loans to personal lenders from ours, using home equity and HELOC loans, refinancing options as well as cash splits and “same as cash” options.
  • Earn the sale on initial visit and ensure contracted customers are provided with a top notch experience after the sale, following up to ensure satisfaction and coordinating daily with the office staff/production team to ensure a smooth project and successful conclusion that is lucrative for the company and delivers on all promises made to the prospect at signing.
  • Constantly innovate and grow through daily sales rally meetings with the Columbus team, helping to build others up and drive the office goals to fruition through consistent role play and training.
  • Result each appointment in CRM with as much detail as possible to ensure that the opportunity for the sale is not lost and that as much ammunition as possible is available for a recovery opportunity.

Projects Manager

Ideal Floor Coatings
03.2018 - 11.2021
  • Ideal Floor Coatings is a locally owned and operated concrete restoration business that has maintained a 5-Star online reputation since it opened its doors and has become one of the go-to businesses in the Columbus area and beyond for floor refinishing. My duties during my time here included but are not limited to:
  • Conducting between four and eight daily in home estimates, typically involving one to three competitive bids, tactfully verbalizing our process and establishing a strong customer connection while building value in our products/services to reflect our 5 star stature, providing an unmatched customer service experience and maintaining the utmost professionalism.
  • Customer retention- being on call 24/7/365 should one of our customers need to reach me regarding any aspect of their inquiry, installation or finished product
  • Generating new business by way of site visits, home shows, mailers, fundraisers, community involvement, phone/email inquiries and neighborhood canvasing.
  • Maintaining up to date knowledge of all competitors and their relevant practices as well as alternate floor refinishing methods to aid our sales team in competitive situations.
  • Installing, either alone or with a co-worker, polyurea/polyespartic or epoxy based floor coatings after resurfacing and refacing existing surface to exceed the customers expectations, while maintaining a professional and pleasant demeanor and ensuring to keep them informed step by step, simultaneously keeping their property and the job site clean and organized

Security Advisor

Vivint Home Security And Automation
10.2017 - 03.2018


  • Vivint SmartHome is a national home security and “smart home” organization based out of Provo, Utah established in 2006 specializing in bundling the benefits of home security with the wow factor of technological home improvements like remote control locks and thermostats, easily accessed cameras and other tech designed to make our homes more accessible. My duties during my time here included:
  • Generating business by way of cold contacting, online/phone inquiries, and through a retail partnership with Sprint mobile in which I was tasked with training a Sprint team of 12 members to pitch and generate interest in Vivint for a potential client hand offClosing sales in home or in the store and designing a security and smarthome system that was tailored to the specific needs and desires of the customer
  • Remotely overseeing the installation staff and ensuring that customers needs were met and that their experience with Vivint remained positive and professional throughout installation
  • Attending daily sales rallies and weekly sales meetings to set/reach goals and maintain forward momentum toward perfecting our sales process


Route Sales Specialist

Culligan Water
09.2016 - 11.2017


  • Culligan is a water treatment company based out of Rosemont, IL established in 1936 specializing in Reverse Osmosis water purification, offering water delivery and installation of water treatment systems both residential and commercial. My duties during my time here included:
  • Successfully and quickly completing a delivery route of usually 35-40 stops, loading a freight liner by way of forklift and dropping off both 50 lb water jugs and 40 lb salt bags to our customers homes and businesses, servicing whatever issues they may be having with water treatment systems, answering any questions they may have and maintaining a cheerful/patient demeanor
  • Boosted revenues by upselling and cross-selling products to new and established customers, and maintained up-to-date knowledge of products and services to address customer inquiries
  • Customer Retention- being on call any time an emergency delivery was needed, or an inquiry was received, ready at all times to receive additional stops or calls in case an opportunity presented itself to management

Education

High School Diploma -

Streetsboro High School
Streetsboro, OH
05.2013

Skills

  • Project/Contract Management
  • Contract Negotiation Expertise
  • Heat Load/Air Flow Calculation
  • Project Estimation and Bidding
  • HVAC Systems and Duct Design
  • Sales and Marketing
  • In Home Presentation and Product Demo
  • Proficient working with CRM Software (Service Titan, SalesForce, Thryv, BuilderPrime, STARS)
  • Conventional Lending
  • Financial Counseling
  • Leadership Training
  • Public Speaking
  • Networking/Prospecting

Accomplishments

Over $5 Million in Residential Sales in the last 5 Years

Timeline

Projects Manager

Climate Experts Air And Heat
03.2023 - 09.2023

Sales Representative

Erie Home
01.2022 - 08.2022

Projects Manager

Ideal Floor Coatings
03.2018 - 11.2021

Security Advisor

Vivint Home Security And Automation
10.2017 - 03.2018

Route Sales Specialist

Culligan Water
09.2016 - 11.2017

High School Diploma -

Streetsboro High School

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Austin Bombik