Austin Boyd

Team Leadership and Staff Management

• Supervise and manage Porter and Receptionist, including outlining and assigning daily tasks, monitoring performance, and providing coaching and feedback.
• Conduct regular performance evaluations and ongoing training and development to improve individual and team effectiveness.
• Review and approve timesheets, ensuring accuracy and compliance with company policies.

Mobile Device and Telecom Management

• Manage company mobile phone account, servicing a fleet of devices for 127 employees.
• Coordinate with Verizon account manager to oversee service plans, procurement, troubleshooting, and inventory tracking.
• Deploy and configure new phones; perform factory resets for departing employees.
• Maintain detailed records and file all signed employee documentation in ADP.

Building Maintenance and Inspections

• Perform and document weekly property inspections covering all major systems and areas, including:
  AHU units (3 total)
  IDF and electrical rooms
  HID badge pad functionality and security
  Door locks and access systems
  Sprinkler systems
  Automatic gate systems
• Troubleshoot and repair building systems and equipment, including:
  Honeywell globe valve actuator (chilled water system)
  3-phase MUA fan on rooftop AHU
  Main toilet shut-off valve
  Broken garbage disposals and plumbing fixtures
• Transition ballast bypass T5 fluorescent fixtures to LED lighting.
• Maintain current facility permits including:
  Burglary alarm
  Fire prevention and suppression systems
  Elevator
  Combustible waste storage

Vendor and Inventory Management

• Manage all building vendors, scheduling onsite work, reviewing reports, and maintaining all associated documentation.
• Build and maintain strong vendor relationships to ensure efficient and high-quality service delivery.
• Oversee purchasing and manage inventory of building supplies, including:
  Coffee, tea, and pantry items
  Paper goods and bathroom amenities
  Cleaning supplies (e.g., surface disinfectants, glass cleaners)

Security and Emergency Response

• Oversee 24/7 off-site building security operations and serve as the primary point of contact for after-hours emergencies.
• Conduct late-night inspections as needed and adjust schedule to support after-hours projects or urgent repairs.

Career Progression:

• Hired as Maintenance Technician
• Promoted to Sr. Facilities Technician
• Promoted to Facilities Technician 3

Key Responsibilities & Achievements:

• Provide facilities maintenance and support services for commercial and compounding pharmacy environments.
• Manage department budget, including inventory control and parts ordering within financial constraints.
• Perform preventative and planned maintenance to minimize downtime and ensure equipment reliability.
• Schedule projects strategically to avoid disruption to production workflows.
• Conduct and document monthly safety and compliance inspections, including ladders, fire extinguishers, and eye wash stations.
• Maintain accurate and up-to-date building maintenance logs.
• Troubleshoot and repair complex electrical, mechanical, pneumatic, and hydraulic systems, including tablet machines, electric pallet stackers, conveyor belts, and blister sealing machines.
• Rebuild gearboxes, replace bearings, and adjust V-belts as needed.
• Maintain plumbing systems, including Sloan automatic toilets, water softener systems, and commercial dishwashers.
• Serve as an active member of the Safety Committee:
  Maintain safety records, promote safety practices, and investigate on-site incidents.
• Ensure all labs remain sterile and compliant with industry codes; maintain lab hood filters critical for safe ventilation.
• Operate and manage the Johnson FX Workbench BAS system to monitor building HVAC, negative pressure systems, and desiccant units to optimize performance.
• Develop and manage vendor contracts, lease negotiations, and oversee construction and renovation projects.
• Acted as Project Manager for a $2.5M humidity remediation project at the Houston Pharmacy (March 2023).
• Skilled in prioritizing maintenance tasks to ensure minimal production downtime and operational continuity.

Key Responsibilities & Contributions:

• Collaborated with Lead Technicians to diagnose, repair, and maintain a wide range of shop machinery and mechanical systems.
• Performed breakdown repairs on mechanical components to restore equipment to full functionality.
• Installed and repaired PVC and galvanized plumbing systems.
• Replaced critical machine parts including belts, bearings, pulleys, gears, sprockets, and roller chains.
• Replaced hydraulic and pneumatic seals on cylinders to ensure safe and efficient system performance.
• Installed electrical equipment, including running conduit and pulling 3-phase wiring for new and existing installations.
• Utilized basic MIG welding techniques for metal repairs and fabrication tasks.
• Diagnosed and repaired electrical, mechanical, and pneumatic malfunctions to minimize downtime.
• Maintained accurate and up-to-date maintenance records for all serviced equipment and systems.

• Set up tables, chairs, raisers for all the events here at Lone Star
• Pick up mail from post office
• Sort, pack, and deliver mail throughout the campus
• Receive and deliver heavy Freight