Summary
Overview
Work History
Education
Skills
Websites
Volunteer Experience
Certification
Timeline
Generic

Austin Brackens

Frisco,TX

Summary

Detail-oriented and adaptable professional with a strong background in data entry and administrative roles, offering over three years of experience in diverse work environments. Possesses a proven track record of delivering accurate and efficient results in high-pressure situations. Well-versed in handling immigration documents and forms, ensuring data integrity, and providing exceptional customer service. Adept at managing tasks independently and collaborating effectively within team settings. Over 2 years of Volunteer experience in the outreach and environmental fields. In the process of changing careers with the focus of Humanitarian aid and Non-profit organizations abroad.

Overview

10
10
years of professional experience
1
1
Certification

Work History

Live Data Gatherer/Technical Writer

Sportec Solutions
01.2024 - Current
  • Analyzed and transcribed live data from matches with a team
  • Learned MLS Scouting Software and how to run various video/data files
  • Simultaneously listened, watched and vocalized technical uncertainties on screen to the live observer and speaker.

Production Assistant I

Berry Appleman & Leiden
08.2022 - 03.2023
  • Generated and assembled immigration documents and forms
  • Accurately entered/transcribed data immigration case strategy file by keying alphabetic and numeric information into the database
  • Resolved discrepancies by using outlined procedures or returning incomplete files to the Attorney for resolution
  • Familiar with and processed H1-B, 9089, and AOS case files.
  • Reduced production errors through close attention to detail and thorough quality control checks.

Data Entry

Aerotek
07.2021 - 12.2021
  • Reviewed banking information by drafting, charging, and reversing applicant premiums
  • Updated and revised insurance applications to ensure information met requirements to issue to agents.
  • Ensured accurate policy documentation through meticulous data entry and verification procedures.
  • Processed medical insurance claims and payments.

Front Desk Sales Associate

Club4Fitness
07.2020 - 05.2021
  • Oversaw responsibilities to open gym at 4:30 am, reconcile cash register, reviewed camera footage, managed customer service calls in conjunction with prospect marketing and membership protocol.
  • Assisted members in achieving fitness goals through personalized guidance on equipment usage and exercise techniques.

Server

Perry's Steakhouse
05.2019 - 08.2019
  • Prepared and set dining tables; served food; prepared desserts.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.

Bartender, Server

The Gin Bar
05.2018 - 08.2018
  • Prepared drinks; served food; closed bar and kitchen.
  • Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.

Lead Busser

La Madeleine Cafe
05.2015 - 08.2015
  • Served food; washed and sanitized silverware; cleaned and bussed tables.
  • Kept kitchen areas neat and clean by removing trash and organizing supplies.

Cashier

Whataburger
03.2014 - 11.2014


  • Assisted with inventory counts and stocking of merchandise.
  • Trained new team members by relaying information on company procedures and safety requirements.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.

Education

Certificates - Help Desk

NPower Technical Fundamentals
12.2023

4 Years (Unfinished) - Anthropology & History

Texas Tech University
12.2020

High School Diploma -

Heritage High School
01.2015

Skills

  • Microsoft Office (Word, Excel, PowerPoint)
  • Google Workspace (Docs, Sheets)
  • Office Administration
  • Document Management
  • Organized and Efficient
  • Attention to Detail
  • Leadership Qualities
  • Hospitality service expertise
  • Service prioritization

Volunteer Experience

  • Heart of City, Mobile Food Pantry Outreach Worker, (10/01/22 - Present) Saturdays 8:00 am - 11 am, Assist in the packaging and stocking of fresh fruits, and vegetables, Carry and place supplies in customer's vehicle, Fill out new customer paperwork information consisting preferences and allergic information, Offer prayer, and church invitation after loading car with supplies, Setup and take down tents, tables, coolers, trash and truck equipment


  • Greenspace, Cleanup Volunteer, (03/01/24 - Present) Saturdays 9:00 am - Noon, Trash pick up at selected parks, Trinity River plastic cleanup, Tree planting in designated areas, Trail building, and debris removal
  • Shoreline City Church Parking lot Volunteer, (05/15/24 - Present) Sundays 9:30 am - 1 PM, Responsible for ensuring the safe and efficient flow of vehicles, directing them to available spaces, and managing traffic congestion during peak hours.

Certification

  • CompTIA ITF
  • CompTIA A+
  • Google IT Support

Timeline

Live Data Gatherer/Technical Writer

Sportec Solutions
01.2024 - Current

Production Assistant I

Berry Appleman & Leiden
08.2022 - 03.2023

Data Entry

Aerotek
07.2021 - 12.2021

Front Desk Sales Associate

Club4Fitness
07.2020 - 05.2021

Server

Perry's Steakhouse
05.2019 - 08.2019

Bartender, Server

The Gin Bar
05.2018 - 08.2018

Lead Busser

La Madeleine Cafe
05.2015 - 08.2015

Cashier

Whataburger
03.2014 - 11.2014

Certificates - Help Desk

NPower Technical Fundamentals

4 Years (Unfinished) - Anthropology & History

Texas Tech University

High School Diploma -

Heritage High School
Austin Brackens