Austin Braid
Austin,TX
Summary
Versatile and achievement-oriented professional with a robust background in security, notably with the United States Air Force. Excelled in enhancing facility security through advanced cybersecurity tools and strategic intelligence gathering. Demonstrated exceptional communication skills and technical proficiency, significantly improving customer satisfaction. Holds comprehensive certifications, including Google Cybersecurity, underscoring a commitment to excellence and continuous learning.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Security Forces Airman
United States Air Force
06.2020 - 11.2023
- Completed rigorous training programs in defensive tactics, firearms proficiency, and first aid to enhance skill set and job performance.
- Conducted security checks on vehicles entering the premises, mitigating risks associated with unauthorized access or contraband materials.
- Enhanced security measures by conducting regular foot and vehicle patrols around the facility.
- Operated and monitored radar systems for airspace defense and communicated drone threat management with command.
Mobile Sales Expert
T-Mobile
06.2019 - 11.2019
- Facilitated informative workshops for new mobile technology releases, increasing product knowledge among clientele.
- Contributed to a dynamic work environment by actively participating in team meetings and training sessions.
- Increased customer satisfaction by providing personalized mobile solutions and product recommendations.
- Conducted thorough needs assessments to match customers with appropriate devices and plans.
Mobile Sales Expert
Wireless Advocates
06.2018 - 04.2019
- Increased customer satisfaction by providing personalized mobile solutions and product recommendations.
- Applied technical expertise in recommendations of mobile device solutions across multiple carrier platforms.
- Tailored sales strategies based on customer needs while providing troubleshooting and support for a seamless adoption of technology.
- Achieved and exceeded sales targets by staying updated on the latest mobile products and trends.
Education
Bachelor of Science - Cybersecurity Technology
University of Maryland Global Campus
College Park, MD03-2025
Skills
- Computer Skills
- Radio Communications
- Cybersecurity Tools (Firewalls, SIEM, IDS/IPS, Nessus, Wireshark
- Networking: TCP/IP, DNS, VPN, Network Security
- Operating Systems: Linux, Windows
- Languages: Python, Bask
- Cloud Platforms: AWS, Azure
- Certifications: Google Cybersecurity Certification, Combatives, XZ23 Taser, M4 Carbine, M9/M18 Handgun, M203 Grenade Launcher
- Security equipment
- Intelligence Gathering
- Security clearance
Accomplishments
- Neutralized an unauthorized drone earning commendation at the Commander's Meeting as a Quarterly Achievement.
- Coordinated rapid response to a duress alarm ensuring security of a local bank under threat.
- Led de-escalation of suicide ideation situation ensuring the individual's safety and facilitating medical care.
- Played a pivotal role in the Wing Active Shooter exercise, serving as a secondary command control to ensure protocol adherence.
Certification
- Google Cybersecurity Certification
Languages
English
Native or Bilingual
Japanese
Elementary
Timeline
Security Forces Airman
United States Air Force
06.2020 - 11.2023
Mobile Sales Expert
T-Mobile
06.2019 - 11.2019
Mobile Sales Expert
Wireless Advocates
06.2018 - 04.2019
Bachelor of Science - Cybersecurity Technology
University of Maryland Global Campus