Austin Brazzeal
Fernandina Beach,FL
Summary
Entry-level Food Runner and true team player remains cool under extreme pressure in high-tempo kitchens. Takes direction well and consistently meets schedule requirements. Backs up servers, back bars and kitchen staff to deliver outstanding customer service to patrons.
Overview
3
3
years of professional experience
Work History
Food Runner
Coastal Pizza
01.2023 - Current
- Improved customer satisfaction by promptly delivering food orders to tables and maintaining communication with kitchen staff.
- Assisted servers in attending to guests'' needs, ensuring a smooth service flow during peak hours.
- Maintained clean and organized dining areas, contributing to a pleasant atmosphere for patrons.
- Promoted teamwork among front-of-house and back-of-house staff, fostering a positive work environment.
- Ensured timely refilling of beverages and removal of used dishes, enhancing the overall dining experience for guests.
- Provided exceptional customer service by attentively listening to guests'' concerns and addressing them accordingly.
Food Runner
salty pelican
Fernandina Beach, FL
03.2023 - 08.2023
- Skilled at working independently and collaboratively in a team environment.
- Self-motivated, with a strong sense of personal responsibility.
- Proven ability to learn quickly and adapt to new situations.
- Worked well in a team setting, providing support and guidance.
- Worked effectively in fast-paced environments.
- Excellent communication skills, both verbal and written.
- Passionate about learning and committed to continual improvement.
Cashier
Publix
02.2021 - 05.2023
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Streamlined checkout process for increased efficiency and reduced waiting times.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.
- Exceeded productivity goals through consistent attention to detail and organization during busy shifts.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
- Mentored new employees on cashier duties and best practices, improving overall staff performance.
- Proactively addressed long lines by opening additional registers when necessary, enhancing customer experience.
Education
Betty P Cook Carrer Center
Yulee, FLSkills
Service station maintenance
Table Setting
Beverage Preparation
Food Delivery
Kitchen Support
Table Bussing
Server Support
Safe Food Handling
Heavy Lifting
Issue Resolution
cooking
i love to cook and my favorite passion is culinary
Timeline
Food Runner
salty pelican
03.2023 - 08.2023
Food Runner
Coastal Pizza
01.2023 - Current
Cashier
Publix
02.2021 - 05.2023
Betty P Cook Carrer Center