Summary
Overview
Work History
Education
Skills
Timeline
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Austin Brennan

Austin Brennan

Regional General Manager
Lockport,IL

Summary

Results-driven cannabis industry leader with 4 years of progressive leadership experience, generating over $10.4M in total revenue. Proven success in building high-performing teams, revitalizing underperforming locations, and growing market share in all regions. Passionate about creating standout customer experiences, driving sales strategy, and supporting cannabis education and advocacy. Seeking to bring leadership and vision to a forward-thinking cannabis brand in a sales-focused or regional role.

Overview

4
4
years of professional experience

Work History

Regional General Manager

Olswell Cannabis Co.
07.2023 - Current
  • Supervised staff to optimize brand expansion initiatives and productivity.
  • Managed inventory between both stores, maintaining a stocked and fresh menu.
  • Established and maintained operational standards for 2 locations.
  • Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.
  • Hired and trained a staff single-handedly for the Kalkaska location, on proper protocols and customer service standards.
  • 227.8% increase in monthly recreational sales for TC.
  • 272.2% increase in sales for Kalkaska, compared to its 1st full month open.

Regional General Manager (Temp)

Olswell Cannabis Co
02.2023 - 07.2023
  • Established and maintained operational standards for 2 locations.
  • Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.
  • Successfully raised sales in both locations, consistently exceeding targets.
  • Coached staff through a re-model, ensuring a smooth transition with the new store layout, having both customers and employees in mind.
  • 62.45% increase in overall sales for the Grand Rapids location
  • Supervised staff to optimize brand expansion initiatives and productivity.
  • Oversaw Weedmaps accounts and text campaigns company-wide
  • Assisted in product purchasing for multiple stores.

General Manager

Olswell Cannabis Co
10.2022 - 02.2023
  • Developed and implemented strategies to increase sales and profitability.
  • Drove month-over-month business growth while leading operations, strategic vision, and long-range planning.
  • Achieved the first company sales bonus by reaching the target sales goal.
  • Handled day-to-day operations, employee management, and scheduling
  • Maintained compliance with CRA regulations and monitored industry trends.
  • Handled most THC purchasing needs, dealing with between 15-20 different sales representatives on a consistent basis
  • Created deals and analyzed market trends and competitor activities to create competitive advantages.

Assistant General Manager

Olswell Cannabis Co
05.2022 - 10.2022
  • Handled cash accurately and prepared deposits.
  • Developed disciplinary management skills and fostered a team-oriented environment.
  • Motivated, trained, and disciplined employees to maximize performance.
  • Assisted in store events organization, including the successful 710 celebration
  • Developed and implemented policies and procedures to improve customer service and satisfaction.
  • Assisted in recruiting, hiring and training of team members.
  • Handled most THC inventory purchasing needs

Sales Manager

Olswell Cannabis Co
03.2022 - 05.2022
  • Created and managed sales initiatives, improving customer experience
  • Coached employees in successful selling methods and encouraged cross-selling to drive revenue.
  • Coordinated successful events, including 420 celebrations, with positive customer feedback.
  • Handled customer relations issues, enabling quick resolution, and client satisfaction.
  • Oversaw inventory by ordering precise quantities of stock and executing corrective actions to drive profitability.
  • Purchased THC product for the store, coordinating with vendors and sales representatives for deals, vendor days, etc.


Shift Lead

Olswell Cannabis Co
11.2021 - 03.2022
  • Facilitated product management and maintained an organized sales floor
  • Demonstrated leadership qualities and exemplary customer service.
  • Trained new employees and delegated daily tasks and responsibilities.
  • Responded to and resolved customer questions and concerns.
  • Helped store management meet standards of service and quality in daily operations.

Budtender

Olswell Cannabis Co
06.2021 - 11.2021
  • Sold cannabis in fast-paced environment, while still providing the best customer service possible.
  • Delivered outstanding customer experiences through product expertise.
  • Cleaned, organized, restocked supplies and arranged displays.
  • Answered questions about medicinal and recreational uses and effects and qualities of different strains.
  • Weighed, prepared and packaged different types of products.

Education

THC University Certification Program - Cannabis

THC University
04.2021

Budtender Certification Course (Online) - Cannabis

Oaksterdam University
2021

No Degree - Marketing and Entrepreneurship

Grand Valley State University
12.2020

High School Diploma -

Brother Rice High School
05.2018

Skills

  • Territory Sales Management
  • Staff Training & Development
  • Leadership in Retail Operations
  • High-End Product Sales
  • Customer Relationship Building
  • Inventory & Merchandising Strategy
  • Consultative Selling Techniques
  • Team Culture & Performance Coaching
  • POS & Cannabis Compliance Systems
  • Data-Driven Sales Forecasting
  • Event Planning & Brand Promotion
  • Collaborative Communication Skills

Timeline

Regional General Manager

Olswell Cannabis Co.
07.2023 - Current

Regional General Manager (Temp)

Olswell Cannabis Co
02.2023 - 07.2023

General Manager

Olswell Cannabis Co
10.2022 - 02.2023

Assistant General Manager

Olswell Cannabis Co
05.2022 - 10.2022

Sales Manager

Olswell Cannabis Co
03.2022 - 05.2022

Shift Lead

Olswell Cannabis Co
11.2021 - 03.2022

Budtender

Olswell Cannabis Co
06.2021 - 11.2021

Budtender Certification Course (Online) - Cannabis

Oaksterdam University

No Degree - Marketing and Entrepreneurship

Grand Valley State University

High School Diploma -

Brother Rice High School

THC University Certification Program - Cannabis

THC University

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