AUSTIN Brock
White Bear Lake,MN
Summary
Knowledgeable professional skilled at assisting employees with learning tasks, improving performance and maximizing productivity. Top-notch planner, organizer, and problem-solver. Superb mentorship over many years.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Team Lead Trainer
Panera Bread
Vadnais Heights, MN
09.2023 - Current
- Assisted with recruiting, onboarding, and training processes for new hires.
- Provided guidance and mentorship to junior trainers in the organization.
- Assisted in creating a motivational atmosphere that encouraged team growth.
- Collaborated with other departments within the organization to create cohesive teams.
- Provided exceptional customer service by addressing and resolving complaints effectively
Education
White Bear South Campus Senior
White Bear Lake, MN06-2025
Skills
- Collaboration
- Negotiation
- Coaching and Mentoring
- Training Tools and Resources
- Performance Evaluation
- Employee Onboarding
- Delegating Work
- Kitchen Sanitation
- Food Safety
- Task Delegation
- Cash Handling
- Workplace Safety
- Customer Service
- Cleaning and sanitation
- Opening and closing processes
Certification
- CNA Certified
- Certification of biliteracy in Spanish
Timeline
Team Lead Trainer
Panera Bread
09.2023 - Current
White Bear South Campus Senior