Austin Brunny
Summary
Dynamic validation manager delivering significant improvements in operational efficiency and business growth. Proven track record of leading cross-functional teams, optimizing project execution, and fostering strong customer partnerships. Developed structured processes that enhanced team capabilities and supported multi-million-dollar follow-on business.
Overview
1
1
Certification
8
8
years of professional experience
Work History
Validation Manager / Team Leader
Farrar, a Trane Technologies Company
01.2021 - Current
- Lead a team of 15–20 employees across validation and service functions, providing technical direction, day-to-day leadership, and cross-functional support across distributed operations.
- Managed and supported validation projects, identifying opportunities to grow service department and enhance project execution across business.
- Scoped and supported major customer projects, overseeing installation and validation processes to ensure successful completion.
- Partner with customers, contractors, sales, service, manufacturing, and internal teams throughout the full project lifecycle, from pre-sales scope development and product decision support through installation planning, delivery coordination, validation, and technical support.
- Serve as a key technical resource for sales, service, and cross-functional teams by applying deep equipment knowledge and field experience to support customer needs and resolve issues across global projects.
- Support consultative sales efforts by presenting equipment options and helping customers identify practical, technically sound solutions for their operations.
- Expanded validation capability by developing processes and training that enabled 10–15 employees to perform validations effectively where little formal documentation or training existed previously.
- Trained the service department, selected sales team members, and other internal employees on equipment operation, installation practices, validation requirements, and the technical principles behind the product line.
- Delivered presentations and hands-on training for internal teams and international customers, including customers from South Korea, Canada, and Australia, on equipment use, maintenance, and support.
- Managed the development and buildout of a dedicated FAT/SAT testing space, coordinating stakeholders across service, sales, manufacturing, and plant leadership from planning through completion.
- Create, review, and explain technical drawings and work with URS and related technical documentation to build process plans and execution strategies.
- Perform validations and write protocols daily while managing validation documentation, reports, deviations, change controls, and final turnover documentation.
- Develop dashboards in CRM, Excel, and Rails to track project progress, support forecasting, and improve planning across validation and service operations.
- Resolved critical field issues involving customer readiness, safety concerns, equipment challenges, missing tools, and site fitment problems to keep projects on schedule and minimize disruption.
- Prevented costly delays and repeat travel by leveraging a strong customer relationship to secure needed unloading equipment locally when factory-shipped tools were unavailable, allowing project work to continue on time.
- Prevented costly delays and repeat travel by leveraging a strong customer relationship to secure needed unloading equipment locally when factory-shipped tools were unavailable, allowing project work to continue on time.
Service Technician
Farrar, a Trane Technologies Company
01.2019 - 01.2021
- Executed installation, service, troubleshooting, and customer support for ultra-low temperature and controlled-environment equipment, enhancing operational reliability.
- Acquired hands-on experience in field service, equipment installation, customer communication, and issue resolution, paving the way for advanced technical and commercial responsibilities.
- Cultivated practical knowledge of startup activities, validation support, and customer-facing service execution in regulated, mission-critical environments, ensuring compliance and quality.
- Built foundational expertise across the ultra-cold product line, including ULC systems, blast freezers, ULT freezers, refrigerators, freezers, and walk-in room systems.
Education
Bachelor’s Degree - Business Management
Franklin University
Columbus, OH09-2026
Associate Degree - Business Management
Washing State Community College of Ohio
Marietta, OHHigh School Diploma -
Parkersburg Catholic High School
Parkersburg, WVSkills
- IQ/OQ/PQ support
- FAT/SAT coordination
- Protocol validation
- Validation tracking
- Validation software
- Temperature mapping
- Compliance monitoring
- Installation coordination
- Project execution
- Business growth support
- Technical sales support
- Pre-sales development
- Product recommendations
- Customer management
- Business & Commercial Support
- Process improvement
- Resource allocation
- Leadership & Operations
- Cross-functional leadership
- Team development and training
- Microsoft Excel
- Microsoft PowerPoint
- Microsoft Teams
- Microsoft Outlook
- CRM Systems
- Microsoft Dynamics
- Data visualization
- Ultra-low temperature equipment
- Walk-in room systems
- Compliance monitoring
Certification
- EPA 608 Certification, OSHA 30, GMP Training, Lockout/Tagout (LOTO) Training, Fall Restraint Safety Training, Forklift Training, Man Lift Training, Validation Services Training, Customer Service Training, Welding, Fabrication, Excavation
Timeline
Validation Manager / Team Leader
Farrar, a Trane Technologies Company
01.2021 - Current
Service Technician
Farrar, a Trane Technologies Company
01.2019 - 01.2021
Bachelor’s Degree - Business Management
Franklin University
Associate Degree - Business Management
Washing State Community College of Ohio
High School Diploma -
Parkersburg Catholic High School