Austin Campbell
Katy
Summary
Driven professional with extensive experience at Take 5 Oil Change, excelling in quality control and diagnostic testing. Proven ability to enhance productivity through effective communication and organization. Recognized for optimizing workflows and fostering teamwork, leading to increased customer satisfaction and continuous improvement in service delivery.
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Experienced leader with strong background in guiding teams, managing complex projects, and achieving strategic objectives. Excels in developing efficient processes, ensuring high standards, and aligning efforts with organizational goals. Known for collaborative approach and commitment to excellence.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Lead Technician Inspector
Take 5 Oil Change
06.2020 - Current
- Conducted quality inspections of completed work, ensuring compliance with established standards and specifications.
- Performed troubleshooting and diagnosis on malfunctioning equipment.
- Optimized workflow for enhanced productivity by streamlining processes and providing technical guidance to team members.
- Increased customer satisfaction, ensuring timely resolution of service requests through effective communication and problem-solving skills.
- Advocated for continuous improvement, leading by example through meticulous and proactive inspection work.
Server /Head Barback
Typhoon Texas
06.2017 - 06.2020
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
- Supported colleagues during peak hours, fostering a collaborative work environment that enhanced overall productivity levels.
Education
No Degree - General Studies
Blinn College
Brenham, TXNo Degree - Marine Engineering Technologies
Texas A&M University
Galveston, TXHigh School Diploma -
Katy Highschool
Katy, TX06-2016
Skills
- Diagnostic testing
- Safety compliance
- System maintenance
- Data analysis
- Report preparation
- Hospitality and accommodation
- Maintenance and repairs
- Quality control
- Preventive Maintenance
- Multitasking and organization
- Written/Verbal communication
- Extensive organizational skills
Certification
- Licensed Vehicle Inspector - 2022 to 2025
Timeline
Lead Technician Inspector
Take 5 Oil Change
06.2020 - Current
Server /Head Barback
Typhoon Texas
06.2017 - 06.2020
No Degree - General Studies
Blinn College
No Degree - Marine Engineering Technologies
Texas A&M University
High School Diploma -
Katy Highschool
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