Austin J Carpenter
Pensacola,FL
Overview
2
2
years of professional experience
1
1
Certification
Work History
Cybersecurity Learning Assistant
EDX
Pensacola, FL
10.2021 - Current
- Lead interactive Zoom sessions, simplifying complex cybersecurity concepts for struggling students; elevated comprehension rates by 68% and increased engagement levels by incorporating real-world examples and case studies
- Guided students in creating scripts to automate routine security tasks such as log analysis, vulnerability scanning, and incident response, resulting in heightened ability to detect and mitigate potential threats
- Led to 40% reduction in manual effort and 10% in safeguarding critical systems and data
- Performed in-depth analysis of technical difficulties encountered by students, devising step-by-step guides to address common issues; improved student success rate by 30% and reduced average resolution time by 40%
- Designed and facilitated comprehensive error solution guide by consolidating known errors among colleagues, resulting in 45% reduction in troubleshooting time for cybersecurity learning assistance's
- Drove culture of collaboration and teamwork, collaborating closely with senior colleagues and peers to foster mutual support
- Led to streamlined processes and notable 38% improvement in troubleshooting capabilities through interdisciplinary brainstorming and knowledge sharing
- Incorporate Slack to assist students with course work and career planning
- Demonstrated utilization of Splunk's eval command to compute upload-to-download speed ratios, empowering students to conduct comprehensive impact assessments of DDoS attacks
- Fostered learning environment that led to 40% increase in students' proficiency in using Splunk's advanced functionalities
Education
Master of Science - Cybersecurity Data Protection
The University of West Florida
Pensacola, FL12.2025
Bachelor of Science - Cybersecurity
University of West Florida
Pensacola, FL05.2021
Skills
- Windows and Linux OS
- Customer service (top five in customer satisfaction while at EDX)
- C, Java, Python, SQL, Bash, Powershell
- Wireshark, Active Directory, Microsoft Azure
- Firewalls
- Malware Analysis
- Cybersecurity
- Cyber Defense
- Vulnerability Management
- Incident Response
- Information Security
- Network Security
- Cryptography
- Threat Intelligence
- NIST Risk Management Framework, NIST Cybersecurity Framework
- UML
- Splunk
Certification
June 2023 - June 2026: CompTIA Security+, Candidate ID: COMP001022289780
Timeline
Cybersecurity Learning Assistant
EDX
10.2021 - Current
Master of Science - Cybersecurity Data Protection
The University of West Florida
Bachelor of Science - Cybersecurity
University of West Florida
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