Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Austin Carroll

Magnolia,TX

Summary

Dynamic residential property sales professional with a proven track record of exceeding client expectations and efficiently completing transactions. Recognized for exceptional communication skills, problem-solving abilities, and a commitment to delivering outstanding service. A results-oriented individual dedicated to achieving company goals while fostering strong client relationships. Passionate about continuous learning and adept to new challenges on a day to day basis.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Real Estate Agent

JLA Realty
The Woodlands, TX
10.2019 - Current
  • Established key business relationships within industry by using responsiveness, efficiency and deep knowledge of real estate industry.
  • Collaborated with escrow companies, lenders and home inspectors to fulfill terms and conditions of purchase agreements.
  • Developed networks with appraisers, lenders, and home inspectors to facilitate real estate transactions.
  • Maintained updated knowledge of local real estate markets.
  • Assisted in the preparation of documents such as representation contracts, purchase agreements, closing statements, deeds and leases.
  • Communicated with clients to determine property needs and budget constraints.
  • Increased personal revenue by completing multiple home and property sales.
  • Scheduled and attended weekly appointments with clients.
  • Promoted property sales through advertisements, open houses and participation in multiple listing services.
  • Identified potential buyers through cold calling.
  • Performed administrative duties such as preparing paperwork for listing presentations, tracking sales data and updating internal databases.

Supervisor of Operations

Industrial Vacuum Transfer Services
Brookeshire, Texas
05.2024 - 03.2025
  • Communicated effectively with operators and supervisors on technical level.
  • Adjusted valves, pumps, motors, and other components in order to maintain the desired level of operation.
  • Assisted in troubleshooting mechanical problems as needed.
  • Inspected equipment and systems to identify issues and implement corrective actions.
  • Collaborated with engineers and technicians to optimize plant operations.
  • Managed hazardous waste disposal processes in accordance with company policies and procedures.
  • Facilitated communication between production teams and management to ensure alignment with organizational goals.
  • Addressed customer concerns with suitable solutions.
  • Developed work schedules according to budgets and workloads, covering priority tasks.
  • Participated in subordinates' tasks to facilitate productivity or help overcome difficulties.

Delivery Driver

Industrial Vacuum Transfer Services
Houston , Texas
05.2023 - 07.2024
  • Identified mechanical problems with vehicles, completed basic repairs and helped coordinate more serious maintenance needs.
  • Handled customer service complaints with utmost professionalism and knowledgeable responses to maintain trust and company loyalty.
  • Drove safely in all weather conditions including rain, snow, sleet, ice.
  • Performed pre-trip inspections of delivery vehicle according to company guidelines.
  • Loaded, secured, and unloaded cargo in a safe and timely manner.
  • Delivered rush merchandise on tight schedules to meet customer targets.
  • Improved project completion time, multi-tasking operations on heavy equipment and trucks.
  • Recognized by management for providing exceptional customer service.
  • Operated a variety of machinery and tools safely and efficiently.

Outside Sales Representative

Brothers Roofing
Dallas, TX
01.2018 - 01.2021
  • Conducted regular site visits to evaluate existing roofs for potential repairs or replacement.
  • Generated new business through networking, cold calling and other methods of prospecting.
  • Resolved customer complaints in a timely manner by providing accurate information and solutions.
  • Conducted market research to identify potential customers and develop new business opportunities.
  • Negotiated deals and handled complaints or objections.
  • Resolved customer issues in a timely manner while ensuring satisfaction at all times.
  • Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
  • Coordinated with logistics teams to ensure timely delivery of products to customers.
  • Greeted and assisted customers to foster positive experiences.
  • Maintained accurate records of all sales activities including quotations, orders, payments.

Outside Sales Representative

Storm Tight Windows
Dallas , Texas
06.2016 - 01.2018
  • Developed and maintained key relationships with consumers and businesses through effective communication strategies and interpersonal skills.
  • Listened to customer needs to identify and recommend best products and services.
  • Performed daily analysis of sales figures to identify areas of improvement within the team's performance.
  • Recognized security risks to properly handle situations.
  • Negotiated deals and handled complaints or objections.
  • Kept calm and applied strong problem-solving and interpersonal skills to resolve conflicts.
  • Applied strategic communication strategies and interpersonal skills to develop and maintain high-value business relationships.
  • Developed key customer relationships to increase sales.

Education

High School Diploma -

Magnolia West High School
Magnolia, TX

Champions Real Estate School
Spring, TX

Skills

  • Traditional marketing
  • Tech-Savvy
  • Staff management
  • Proficient in Microsoft office
  • Strong organizational skills
  • Excellent teamwork
  • Relationship building
  • Verbal communication
  • Time management
  • Self motivated
  • Goal setting and achievement
  • Social media expertise
  • Leadership qualities
  • Attention to detail

Certification

  • TWIC Card
  • Class A CDL
  • Real Estate License
  • HASC Basic Plus
  • Tankers Endorsement

Timeline

Supervisor of Operations

Industrial Vacuum Transfer Services
05.2024 - 03.2025

Delivery Driver

Industrial Vacuum Transfer Services
05.2023 - 07.2024

Real Estate Agent

JLA Realty
10.2019 - Current

Outside Sales Representative

Brothers Roofing
01.2018 - 01.2021

Outside Sales Representative

Storm Tight Windows
06.2016 - 01.2018

High School Diploma -

Magnolia West High School

Champions Real Estate School

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Austin Carroll