Summary
Overview
Work History
Education
Skills
Affiliations
Accomplishments
Timeline
Hi, I’m

Austin Carter

Salt Lake City,UT

Summary

Hardworking and enthusiastic employee with a strong desire to learn and acquire new skills to contribute to team success. Possesses excellent administrative, relationship-building, and problem-solving abilities. Known for punctuality, efficiency, reliability, and exceptional customer interactions. Motivated to consistently deliver prompt, friendly, and professional service. Demonstrates a caring and compassionate nature, excelling in handling stressful situations and performing under pressure. Passionate about delivering high-quality service to clients. Results-oriented professional with experience leading moving crews across a full range of services, from packing to unloading and set up.

Overview

5
years of professional experience

Work History

Amazon

Delivery Driver
07.2024 - Current

Job overview

  • Delivered packages to customer doorsteps and business offices.
  • Completed on-time deliveries by choosing best and most efficient routes.
  • Improved customer satisfaction by ensuring timely and accurate deliveries of products.
  • Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
  • Operated vehicle safely in highly congested areas with no traffic violations.
  • Maintained upbeat, positive attitude in busy, customer-focused environment.
  • Loaded truck and properly secured items to prevent damage for deliveries.
  • Worked scheduled hours as required and took on available shifts during holidays and busy periods.
  • Upheld high standards of professionalism while representing the company during interactions with customers, vendors, and other stakeholders.
  • Communicated with dispatchers to stay informed of changes to routes and delivery schedules.

Debella

Sales Representative
07.2024 - 08.2024

Job overview

  • Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
  • Generated additional sales opportunities with upselling and cross-selling techniques.
  • Increased sales revenue by identifying and targeting high-potential accounts.
  • Conducted product demonstrations to educate customers on features, benefits, and competitive advantages.
  • Cultivated deep understanding of product features to answer questions and overcome objections.

All My Sons

House Mover
01.2024 - 07.2024

Job overview

  • Loaded and unloaded furniture and other items from customer's homes onto moving trucks for transport to new locations.
  • Inspected residences prior to packing up furniture and other items to ensure that all items were accounted for.
  • Assembled, disassembled, and wrapped furniture safely for transport.
  • Used dollies, ramps, and hand-trucks to move heavy objects.
  • Ensured the safety of customer belongings during loading and unloading process by using proper lifting techniques.
  • Placed protective padding on walls, doorways, floors, banisters. before moving large pieces of furniture or appliances.
  • Assisted in setting up customer's new residence after arrival at destination location.
  • Communicated with crew members regarding progress of job throughout day.
  • Cleaned truck interior following completion of each job assignment.
  • Kept accurate records of inventory loaded onto truck along with corresponding weight measurements.
  • Provided excellent customer service throughout entire process including loading and unloading procedures.
  • Ensured accurate inventory tracking through meticulous documentation of items before and after moves.
  • Provided exceptional customer service throughout the entire relocation process, leading to high ratings and positive testimonials from clients.
  • Reduced damage claims by implementing strict protocols for loading and securing items in the moving truck.

ABS Kids

Behavior Technician
05.2023 - 01.2024

Job overview

  • Provided direct behavioral intervention services to children with autism spectrum disorder and other developmental disabilities.
  • Conducted functional assessments, collected data, and implemented behavior plans based on assessments.
  • Instructed clients in social skills training techniques such as positive reinforcement, prompting, and shaping behaviors.
  • Maintained detailed records of sessions including progress notes, daily logs, incident reports and program updates.
  • Collaborated with families to provide support strategies for home-based interventions.
  • Facilitated group therapy sessions focused on teaching appropriate behavior modification techniques.
  • Implemented evidence-based practices such as discrete trial teaching and natural environment teaching.
  • Monitored client's progress towards identified goals through data collection and analysis.
  • Observed clients during both structured and unstructured activities to identify potential areas for improvement or reinforcement.
  • Facilitated social interactions between peers by providing verbal prompts or physical guidance when necessary.
  • Encouraged positive behavior by providing rewards or praise for desired behaviors.

Gold Cup Coffee Services

Route Sales Representative
07.2022 - 05.2023

Job overview

  • Maintained positive relationships with customers using good communication and follow-through abilities.
  • Developed strong customer base through efficient and reliable service.
  • Operated delivery vehicles safely and efficiently.
  • Completed daily pre- and post-trip vehicle inspections.
  • Used excellent listening and problem-solving skills to work with customers and quickly resolve concerns.
  • Properly processed all sales transactions, achieving high levels of account growth and retention via quality deliverables.
  • Collaborated with customers to identify needs and provided catered solutions

DISH

Service Technician
02.2022 - 05.2022

Job overview

  • Diagnosed and troubleshot problems, repairing, and restoring machines to peak performance.
  • Responded to customer inquiries quickly and professionally to increase satisfaction.
  • Installed new equipment and explained operation and routine maintenance protocols to customers.
  • Inspected equipment to diagnose operational issues.
  • Tested systems, noting issues and completing preventive maintenance.
  • Adhered to safety protocols and policies to reduce workplace hazards.
  • Maintained strong focus on safety and efficiency to provide comprehensive support to personnel performing skilled repairs.

UPS

Truck Loader
07.2021 - 01.2022

Job overview

  • Loaded and unloaded pallets quickly and safely, managing work load priorities.
  • Loaded and strapped shipments into place on trucks.
  • Followed all safety and security protocols to minimize risk of injury.
  • Visually inspected all pallets for deliveries to verify quality and accuracy of shipments.
  • Collaborated with team members to maintain efficient workflow.
  • Lifted and slid packages weighing up to 170 pounds on conveyor belts to transport items.
  • Operated power jacks and forklifts to maneuver products onto load trailers and trucks.
  • Performed general support clean-up duties and maintained clean work area by using high-pressure water systems, backhoes, and skid-steers.

Target

Floor Team Member
06.2020 - 07.2021

Job overview

  • Picked and packed order items.
  • Kept work areas neat, clean and free from debris.
  • Stocked shelves, racks and cases with new or transferred merchandise.
  • Maintained tidy and clean work areas to promote optimal productivity and safety standards.
  • Greeted customers and directed to requested products.
  • Operated equipment such as pallet jacks and hand trucks to move heavy boxes.
  • Labeled products, rotated stock and fronted merchandise for appealing display.
  • Interacted with guests in friendly and knowledgeable way.

Education

Taylorsville High School
Taylorsville, UT

Diploma
05.2019

Skills

  • Conflict Resolution Techniques
  • Problem-Solving Capabilities
  • Attention to detail
  • Communication
  • Dependable and reliable
  • Behavior Management
  • Heavy lifting
  • Customer Care
  • Positive attitude
  • Customer service
  • Valid Driver's license
  • Teamwork and collaboration

Affiliations

  • Bass Player
  • Computer Skills
  • Outdoor Activities

Accomplishments

  • Became SBO President at attending Highschool

Timeline

Delivery Driver

Amazon
07.2024 - Current

Sales Representative

Debella
07.2024 - 08.2024

House Mover

All My Sons
01.2024 - 07.2024

Behavior Technician

ABS Kids
05.2023 - 01.2024

Route Sales Representative

Gold Cup Coffee Services
07.2022 - 05.2023

Service Technician

DISH
02.2022 - 05.2022

Truck Loader

UPS
07.2021 - 01.2022

Floor Team Member

Target
06.2020 - 07.2021

Taylorsville High School

Diploma

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