Austin Church
Millers Creek,NC
Summary
Multi-talented and organized Merchandising Analyst successful at taking on diverse project tasks to meet tight deadlines. Provides excellent communication, planning, and analytical decision-making skills.
Overview
6
6
years of professional experience
Work History
Merchandising Analyst
Lowe's Home Improvement
Mooresville, NC
02.2023 - Current
- Execute corporate promotions in specialty catalog manager to flow over online & in store
- Review & approve Lowe's store signage
- Execute high level, weekly, and markdown reporting to senior management
- Collaborate with multiple teams & managers/stakeholders
- Discuss proposals with vendors, contractors and facility review boards
- Effectively manage multiple competing tasks
- Implementing procedural updates and Identify project gaps to improve processes to project workflow
- Collaborate with cross-functional teams to draft project schedules and plans
- Collect and evaluate information on customer buying habits and desires in order to take advantage of current conditions.
- Analyze monthly sell reports and deciphered current state of business reporting to management on weekly and monthly basis.
Project Coordinator
Lowes Home Improvment
Wilkesboro, NC
11.2020 - 01.2023
- Coordinated installations purchased from Lowe's store's, following jobs to ensure satisfaction, obtaining schedule dates, taking inbound phone calls to provide assistance with in and out of district installations, communicating with customers, installation teams, and stores
- Served as a Lead Coordinator/mentor to train new hires onboarded
- Negotiated compensation determinations with customers, reviewed offers
- Delivery coordination, Providing well executed solutions to customers with installation issues.
- Implemented procedural updates to correct deficiencies and improve operations.
- Coordinated with department leads to identify and outline solutions to client-specified challenges.
- Introduced change improvement plans to achieve goals, methodologies and initiatives.
- Assessed, monitored and reported on work progression.
- Collaborated with cross-functional teams to draft project schedules and plans.
- Prioritized needs and delegated assignments to simultaneously handle multiple projects.
Manager/Bartender
Two Boros Brewery
Wilkesboro, NC
05.2020 - 11.2020
- Produce sales reporting on ad-hoc basis, assessed inventory needs, engage customers in a welcoming and professional manner, meet expectations on food and drink orders
- Handled hiring and onboarding process for new hires within the company
- Supervised cleanliness of guest service areas before, during and after service
- Maintain knowledge of bar and menu options to provide recommendations upon customer request
- Operated POS system for transactions and made proper change for cash transactions
- Upsell customers from shelf to premium brands to help boost sales
- Stayed up-to-date on latest mixology trends, bar equipment and sanitation standards
Brand Ambassador/Team Lead Manager
Star One Staffing
Wilmington, NC
08.2018 - 08.2019
- Brand Ambassador for local bar promotions and events
- Engage with the public in a fun, yet professional and welcoming manner
- Time manage deadlines to provide customer feedback and recognize opportunities
- Create hype with giveaway incentives to customer base
- Provide product knowledge to inquiring customers
- Organized and set up event sites to promote product/brand
Education
Associate - Art
Wilkes Community College
05.2018
Skills
- Organized and Detail Oriented
- Planning and Execution
- Problem-Solving
- Corporate Promotions
- Recruiting
- Customer Service
- Relationship Building
- Critical Thinking
- Verbal and Written Communication
- Project Coordination
- Task Prioritization
- Conflict Resolution
- Time Management
- Mentor to newly onboarded coordinators
Additional Information
- References available upon request
Timeline
Merchandising Analyst
Lowe's Home Improvement
02.2023 - Current
Project Coordinator
Lowes Home Improvment
11.2020 - 01.2023
Manager/Bartender
Two Boros Brewery
05.2020 - 11.2020
Brand Ambassador/Team Lead Manager
Star One Staffing
08.2018 - 08.2019
Associate - Art
Wilkes Community College