Summary
Overview
Work History
Education
Skills
References
Education and Training
Timeline
Generic

Austin Ciancanelli

Fishkill

Summary

Experienced in leading production and operational teams, with a strong foundation in workflow management, quality control, and process optimization for enhanced efficiency. Acknowledged for outstanding leadership abilities, with a proven capacity to inspire staff and promote collaborative work environments. Demonstrated a history of improving operational effectiveness through strategic planning, problem-solving, and implementing enhancements that led to increased productivity and reduced downtime across previous roles.

Offering solid foundation in analytical thinking and problem-solving, eager to learn and grow in challenging environment. Brings ability to quickly adapt and understand new concepts, with strong technical skills in data analysis and logical reasoning. Ready to use and develop these skills.

Overview

3
3
years of professional experience

Work History

Carpet Cleaner Helper

Royalty Carpet
03.2025 - Current
  • Handled, mixed and stored chemical cleaners in compliance with safety requirements and standard operating procedures.
  • Cleaned building floors by sweeping, mopping or vacuuming.
  • Performed carpet and upholstery cleaning using chemicals and shampoo periodically, building expertise to compare alternative cleaning processes.
  • Used special treatments to remove stains without damaging surfaces.
  • Stripped, sealed and polished floors.
  • Kept work area clean at all times and disposed of waste materials according to regulations.
  • Maintained cleaning machines and tools and verified excellent condition before using at customer site.
  • Maintained safe working environment at all times to avoid injury to workers, owners, children or pets.
  • Steam-cleaned or shampooed carpets.
  • Moved furniture to allow thorough cleaning of designated carpet surfaces and returned to position, using protective padding if needed
  • Equipped truck with applicable tools, equipment and cleaning materials before arriving at client site and verified full return to truck after cleaning.
  • Operated and maintained technical equipment to ensure optimal performance and reliability.
  • Diagnosed issues in machinery, implementing effective solutions to minimize downtime.

Shift Manager

Taco Bell
12.2022 - 03.2025
  • Managed daily cash intake by counting out registers and tabulating profits.
  • Documented receipts, employee hours and inventory movement.
  • Trained new employees on company policies, procedures, and job responsibilities.
  • Taught staff upselling techniques to meet revenue targets.
  • Coached employees on interactions with customers to drive exceptional service.
  • Resolved conflicts between employees or customers in a professional manner.
  • Reinforced rules to promote superior employee performance.
  • Monitored store operations to ensure compliance with company policies and procedures.
  • Maintained cleanliness and organization of work area.
  • Monitored Inventory and Labor Reports
  • Identified needs of customers promptly and efficiently.
  • Responded quickly and effectively to emergency situations as they arose.
  • Ensured compliance with health and safety regulations.
  • Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.

Slide Attendant

SplashDown Beach
06.2022 - 09.2022
  • Enforced age and height restrictions for ride access, ensuring compliance with regulations.
  • Maintained cleanliness around ride area, ensuring a pleasant environment for guests.
  • Assisted with crowd control during peak hours by directing guests away from restricted areas or closed attractions.
  • Educated patrons on facilities, entertainment options and rules and regulations.
  • Conducted regular inspections of equipment, including slides, harnesses, ladders, and handrails, ensuring they were secure and functioning properly.
  • Observed riders from start to finish to ensure their safety during the ride experience.
  • Assisted guests with special needs, ensuring accessibility and safety.
  • Ensured safe operation of amusement park rides, adhering to strict safety protocols.
  • Resolved guest concerns or complaints and kept supervisors informed of escalating situations.
  • Operated attraction equipment precisely to concur with operational procedures.
  • Ensured safety of all participants on the ride by providing instruction to riders prior to sliding.

Education

Associate of Applied Science - Electrical Technology

Dutchess Community College
Poughkeepsie, NY
05-2027

Skills

  • Tech-Savvy
  • Equipment troubleshooting
  • Schedule management
  • Workplace safety
  • Inventory control
  • Hiring and recruiting
  • Operations management
  • Cash handling
  • Shift leadership
  • Employee training
  • Safety compliance
  • Quality assurance
  • Team building
  • Shift checklists
  • Sales strategies
  • Reporting and documenting
  • Opening and closing procedures
  • Staff motivation
  • Policy administration
  • Process improvements
  • Documentation
  • Safe chemical handling
  • Odor neutralization
  • Work orders
  • Floor care

References

References available upon request.

Education and Training

true,other

Timeline

Carpet Cleaner Helper

Royalty Carpet
03.2025 - Current

Shift Manager

Taco Bell
12.2022 - 03.2025

Slide Attendant

SplashDown Beach
06.2022 - 09.2022

Associate of Applied Science - Electrical Technology

Dutchess Community College

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