Rental Clerk
Vincent Gonzalez
04.2023 - Current
- Located rentals and accessory equipment, explaining proper use and maintenance prior to placing products in customers' care.
- Greeted customers at rental counter and initiated communication to determine service needs.
- Evaluated customer satisfaction with products and services upon return of rental, taking action to remedy complaints when necessary.
- Received returned items, evaluating products for overall condition and readiness for next use before storing in designated areas.
- Accommodated last minute requests to address needs of guests, achieving top guest satisfaction and repeat business.
- Resolved customer disputes to maintain positive relationships and increase customer base.
- Placed sales calls and handled sales for incoming customer calls.