Austin Clowers
Conway,AR
Summary
Dependable self-starter experienced in communication, customer service, customer relations, and manufacturing. Quick learner in fast-paced, high volume environment. Skilled in managing multiple tasks with frequently changing priorities.
Overview
9
9
years of professional experience
Work History
Assembler
SRC Automotive
11.2022 - Current
- Increased production efficiency by assembling components quickly and accurately.
- Maintained high-quality standards with thorough inspections of assembled parts.
- Streamlined assembly process by suggesting improvements to existing methods, leading to increased productivity.
- Contributed to a positive work environment by offering assistance when needed and maintaining open communication with colleagues.
Patient Care Coordinator
The Centers
03.2022 - 10.2022
- Acted as main point of contact for patients, doctors and hospital staff by closely reviewing medical charts and maintaining high levels of communication.
- Worked closely with patients to deliver excellent and direct individualized patient care.
- Delivered excellent patient experiences and direct care.
- Maintained confidentiality of patient data and condition to safeguard health information.
- Worked with patients and families to develop future plans and discuss care actions.
- Developed strategic relationships with general practitioners and coworkers to build strong network.
Program Coordinator
Arkansas Department Of Human Services
08.2021 - 03.2022
- Provided ongoing direction and leadership for program operations.
- Scheduled and supervised staff meetings to discuss new ideas and update participants on program details and milestones.
- Organized and managed program development from conception through successful execution.
- Designed program implementation and maintenance plan.
- State-level supervision and regulation of investigations, licensing/regulating bodies, and corrective action programs.
- Public speaking including regulatory bodies, council meetings, and Secretary's council.
Billing Coordinator
Conway Regional Health System
11.2020 - 08.2021
- Updated documentation, reports and spreadsheets with financial information.
- Answered telephone and in person inquiries with friendly demeanor and full knowledge of billing department processes.
- Maintained detailed understanding of insurance plans and company requirements.
- Entered details into accounts and tracked payments.
- Identified, researched and resolved billing variances to maintain system accuracy and currency.
- Worked effectively with medical payers such as Medicare, Medicaid, commercial insurances to obtain timely and accurate payments.
Community Development Coordinator (Temp)
Kelly Services
11.2019 - 05.2020
- Conducted online and in person research to identify community development opportunities.
- Referred clients to appropriate team members, community agencies and organizations to meet needs.
- Developed and created programs and monitored effectiveness against individual participant needs.
- Conducted community workshops to promote different programs and educate public on available services.
- Coordination of all community development block grant programs for the city of Tyler, Texas including Demolition/Code enforcement/Neighborhood Revitalization board, public facilities and improvement, Critical home repair and First-time home buyers.
- Federal reporting to the Department of Housing and Urban Development.
Scholarship Coordinator
Tyler Junior College
07.2018 - 11.2019
- Entered data, generated reports and produced tracking documents.
- Managed office activities by maintaining communication between clients, tracking records and filing all documents.
- Managed filing systems for electronic and hard copy documents to keep organized records.
- Oversaw technical, operational, clerical and customer service support activities.
- Developed revisions for systems and procedures by evaluating operational practices and identifying improvement opportunities.
- Oversaw project logistics using industry expertise and independent judgment.
Patient Account Representative
Christus Trinity Mother Frances Hospital
06.2015 - 07.2018
- Responded to patient, family and external payer inquiries.
- Posted payments and processed refunds.
- Worked with outside entities to resolve issues with billing, claims and payments.
- Electronically submitted bills according to compliance guidelines.
- Reconciled statements with patient records.
- Contacted patients after insurance was calculated to obtain payments.
- Worked with customer to create debt repayment plan based on current financial condition.
Education
Bachelor of Science - Psychology
University of Central Arkansas
Conway, AR08.2011
Associate of Arts - General Studies
University of Central Arkansas
Conway, AR08.2009
Skills
- Building Rapport and Credibility
- Providing Information and Resources
- Product Assembly
- Visual Inspection
- Special Projects
- Community Development Processes
- Data Entry
Accomplishments
DHS Employee Council 2021
Chair- PSCN Billing Office Newsletter Committee, CRMC, 2021
Affiliations
Psi Chi National Scholarship Society
The mentoring alliance
Tyler Civic Theatre
Las Mas Honorary Lifetime Member
Timeline
Assembler
SRC Automotive
11.2022 - Current
Patient Care Coordinator
The Centers
03.2022 - 10.2022
Program Coordinator
Arkansas Department Of Human Services
08.2021 - 03.2022
Billing Coordinator
Conway Regional Health System
11.2020 - 08.2021
Community Development Coordinator (Temp)
Kelly Services
11.2019 - 05.2020
Scholarship Coordinator
Tyler Junior College
07.2018 - 11.2019
Patient Account Representative
Christus Trinity Mother Frances Hospital
06.2015 - 07.2018
Bachelor of Science - Psychology
University of Central Arkansas
Associate of Arts - General Studies
University of Central Arkansas
Similar Profiles
Alexander CasadoAlexander Casado
Scheduler at SRC AutomotiveScheduler at SRC Automotive
Taylor WillhiteTaylor Willhite
Manufacturing Engineer Technician at SRC AutomotiveManufacturing Engineer Technician at SRC Automotive
John CoullietteJohn Coulliette
Manufacturing Engineer at SRC AutomotiveManufacturing Engineer at SRC Automotive