Austin Cowdrey
San Diego,CA
Summary
Extremely reliable and safety conscious employee with 3 years of experience in warehousing as well as almost 2 years in customer service and food preparation. Very detail oriented with the professional qualifications and proven work ethic to lead team efforts and achieve production goals on time. Known for excellence in team work and fast paced environments. Out-of-the-box thinker who is comfortable working with diverse teams to ensure solutions consistently to meet business goals.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Delivery Manager
CORT Furniture
10.2023 - Current
- Managed relationships with key stakeholders to ensure smooth project deliveries and overall satisfaction.
- Monitored customer quality metrics and took proactive steps to implement resolutions and restore acceptable levels.
- Led improvement initiatives to advance operational efficiencies and increase revenue.
- Championed a customer-centric approach, consistently seeking feedback from clients to make improvements and enhance the overall delivery experience.
Driver
Two Men and a Truck
07.2022 - 10.2023
- Work with company goals and guidelines to ensure best customer satisfaction possible.
- Work with small team(s) to move heavy furniture safely and efficiently into trucks to unload quickly and consciously to customer needs.
- Cleaned and maintained vehicle and assessed vehicle for damage after each shift.
- Provided exceptional customer service, addressing concerns and resolving issues promptly.
Warehouse Associate
Stericycle
08.2021 - 07.2022
- Team player responsible for loading and off-loading box trucks of product, record counts and assign tracking numbers.
- Responsible for scanning, recording numbers of product and staging inventory for loading
- Microsoft Office used frequently for inventory control.
Warehouse Associate
Pepsi
04.2021 - 08.2021
- Preparation of product to be palletized and staged to be loaded
- Accountable for pulling orders based on pick tickets used to accurately build orders to load onto trucks
- Profound at filing P.I.T safety sheets daily and accurately
- Work exceptionally long hours of overtime including days off.
Deli Clerk
Windmill Farms
01.2021 - 04.2021
- Product knowledge and accurate storage of inventory with inventory count and control
- Organization of goods, as well as customer service.
- Included preparing and packaging food for customers daily and accurately.
Crew Trainer
Mcdonalds
08.2019 - 12.2020
- Recognized for going above and beyond normal job duties and responsibilities
- Became admired very quickly earning promotions to move forward to start training new-hires, even earning employee of the month back to back.
Education
Associate of Science - Nursing
Lansing Community College
Lansing, MISkills
- Microsoft word and Excel Environmentally Controlled Storage
- Order picking and processing
- Outgoing Shipments Oversight
- Logistics Management
- Adaptability and Flexibility
- Daily Operations Management
Certification
Forklift Certified since 2021
Timeline
Delivery Manager
CORT Furniture
10.2023 - Current
Driver
Two Men and a Truck
07.2022 - 10.2023
Warehouse Associate
Stericycle
08.2021 - 07.2022
Warehouse Associate
Pepsi
04.2021 - 08.2021
Deli Clerk
Windmill Farms
01.2021 - 04.2021
Crew Trainer
Mcdonalds
08.2019 - 12.2020
Associate of Science - Nursing
Lansing Community College