Summary
Overview
Work History
Education
Skills
Timeline
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Austin Crittendon

Brentwood,CA

Summary

Organizational problem-solver with advanced supervisory, team building and customer service skills. Experience stepping into roles and quickly making positive changes to drive company success.

Overview

12
12
years of professional experience

Work History

Process Operator

Uss Posco
Pittsburg, CA
01.2021 - 12.2023
  • Maintained cleanliness of work area and equipment in accordance with safety regulations.
  • Followed established safety procedures while operating machinery and working around hazardous materials.
  • Provided training assistance to new operators on proper machine operation techniques.
  • Learned and followed safety and emergency procedures.
  • Troubleshooted mechanical problems with machines, making repairs or adjustments when necessary.

Glazer

Amercian Glazing and Aluminum
Martinez, CA
11.2019 - 01.2021
  • Inspected glass for defects prior to installation.
  • Drilled holes into walls and fitted frames into openings for installation of windows and doors.
  • Utilized power tools such as drills, saws, grinders and sanders to shape metal components.
  • Cut, fit, installed, repaired or replaced glass in commercial and residential buildings.
  • Operated crane to load and arrange glass and mirrors onto delivery trucks, employing suction cups to secure materials during transfer.

Inside Sales Representative

Airgas
Berkeley, CA
01.2017 - 12.2019
  • Negotiated contracts with customers regarding price, delivery terms, payment terms and other conditions.
  • Responded to customer inquiries quickly and professionally to maintain customer satisfaction.
  • Identified customer needs by asking questions and advising on best solutions.

Supervisor

Lowes Home Improvment
Concord, CA
08.2016 - 01.2017
  • Directed and supervised team of employees in daily operations.
  • Monitored employee productivity levels on a regular basis to identify areas of improvement.
  • Responded to customer questions regarding products, prices and availability.

Operations Manager

Sears
antiochg, CA
05.2012 - 05.2016
  • Monitored and improved efficiency of processes, team performance, and customer service.
  • Analyzed data from daily reports to identify trends in production performance metrics.
  • Coordinated with other departments including sales, marketing, finance, human resources. to ensure efficient operations.

Education

Some College (No Degree) - Business Management

Los Medanos College
Pittsburg, CA

Skills

  • Process Improvement
  • Electronic information systems
  • Strategic Planning
  • Expense Tracking
  • Staff Management
  • Problem Resolution
  • Multitasking

Timeline

Process Operator

Uss Posco
01.2021 - 12.2023

Glazer

Amercian Glazing and Aluminum
11.2019 - 01.2021

Inside Sales Representative

Airgas
01.2017 - 12.2019

Supervisor

Lowes Home Improvment
08.2016 - 01.2017

Operations Manager

Sears
05.2012 - 05.2016

Some College (No Degree) - Business Management

Los Medanos College

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Austin Crittendon