Austin Crow
Dallas,Texas
Summary
Dynamic Sales Director with a proven record of driving company growth and enhancing brand presence through strategic, metric-driven approaches. Skilled in delivering engaging prospect tours and building strong client relationships. Expert in competitive analysis and market targeting to identify unique selling propositions and maximize occupancy. Specializing in the senior living sector, I excel at creating tailored solutions that meet potential client needs and achieve exceptional results.
Overview
7
7
years of professional experience
Work History
GROUP SERVICE LEAD
Pinstack
01.2017
- Managed a team of 8 Group Service Hosts to ensure a wonderful experience for the guest
- Responsible for room set up and layout based on the banquet order
- Maintained the food levels for the event before and during
- Greet and introduce the main person of contact to the staff
- Assure that all aspects of the contract for the event are met in a timely and fashionable manner
- Handled payment and closing up events to ensure the next event was on time.
Director of Sales and Marketing
Sunrise Senior Living
01.2019 - Current
- Worked in Dallas / North Dallas / Plano Markets
- Achieved 100% assisted living occupancy
- Maintained 90% occupancy in all neighborhoods (166 Unit & 80 Unit community)
- Sales Horizon Award winner for highest Net Gain in whole company for Q1 & Q2
- Established strong partnerships with industry influencers to expand brand recognition and drive business growth.
- Maintain thorough knowledge of all aspects of Independent Living, Assisted Living and Memory Care
- Resident based focus - doing what is best for the resident at all times.
Director of Sales and Marketing
Stonefield Assisted Living
01.2018 - 01.2019
- Responsible for building and growing census by developing referral relationships with existing customers and developing new business through account management systems
- Increased Occupancy by 25% in 3 months
- Very prospect focused with exceptional listening skills to ensure I meet the needs of the prospect
- Increased sales revenues by developing and implementing strategic marketing plans.
- Established strong relationships with key clients, resulting in long-term partnerships and increased revenue.
Small Business Consultant
Sprint
01.2017 - 01.2018
- Increased client satisfaction by providing tailored business consulting services to small businesses.
- Managed over 20 accounts
- Responsible for maintaining expert product knowledge, opening and closing the store, as well as handling customer escalations
- Implemented process improvements, streamlining operations for greater efficiency and cost savings.
- Commitment to provide our customers the best possible resources to fit their needs, while not compromising the products, competitive rates, and outstanding customer experience
Education
Bachelor's Degree -
University of Texas At Dallas
Richardson, TX12.2018
Associates Degree -
Collin College
12.2016
Studied Business Marketing -
New Mexico State University
12.2015
Skills
Key Account Management
Partnership Development
Data-driven decision-making
Sales Pipeline Management
Prospect / Resident Focused
CRM software proficiency
Timeline
Director of Sales and Marketing
Sunrise Senior Living
01.2019 - Current
Director of Sales and Marketing
Stonefield Assisted Living
01.2018 - 01.2019
GROUP SERVICE LEAD
Pinstack
01.2017
Small Business Consultant
Sprint
01.2017 - 01.2018
Bachelor's Degree -
University of Texas At Dallas
Associates Degree -
Collin College
Studied Business Marketing -
New Mexico State University