Summary
Overview
Work History
Education
Skills
Timeline
Generic

AUSTIN DALE

Altoona

Summary

Professional driver with strong commitment to punctual deliveries and customer satisfaction. Skilled in efficient route planning, vehicle maintenance, and safety protocols. Known for strong teamwork, adaptability, and reliability in fast-paced environments. Consistently delivers results through effective communication and problem-solving skills.

Management professional with track record of effective team leadership and operational oversight. Consistently achieves goals through collaborative efforts and adaptability to changing demands. Skilled in conflict resolution, process improvement, and fostering positive work environment.

Diligent with strong foundation in managing daily operations. Proven success in optimizing workflows and enhancing customer satisfaction. Demonstrated expertise in problem-solving and strategic planning to drive team performance.

Professional retail worker with solid experience and readiness for this role. Adept at handling transactions, providing exceptional customer service, and maintaining clean and organized workspace. Strong focus on teamwork and adapting to changing needs to achieve results. Reliable, efficient, and capable of building positive customer relationships.

Overview

8
8
years of professional experience

Work History

Inshop/Food Delivery Driver

Jimmy Johns Sandwich Shop
08.2017 - 06.2025
  • Ensured customers received their orders in a timely manner, providing excellent customer service at every opportunity.
  • Delivered products to various locations throughout the city with accuracy and efficiency while adhering to all safety regulations.
  • Checked delivery addresses and verified correct package delivery.
  • Utilized GPS systems to accurately navigate routes while adhering to scheduled delivery times.
  • Maintained a high level of professionalism throughout interactions with both restaurant staff members and customers.
  • Processed payments, made change, and provided receipts.

Assistant Manager

Lids
06.2020 - 10.2020
  • Trained new employees in product knowledge, customer service protocols, cash handling procedures, and safety regulations.
  • Resolved customer complaints quickly and effectively while maintaining a high level of professionalism.
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Maintained a clean, safe, and organized store environment to enhance the customer experience.
  • Developed strong working relationships with staff, fostering a positive work environment.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.

Stocker

Petsmart
09.2019 - 02.2020
  • Stocked shelves, racks, and cases with new or transferred merchandise.
  • Provided assistance to customers with locating items.
  • Unloaded, sorted and stocked merchandise according to store layout and product placement.
  • Maintained effective team member communication.

Education

GED -

Des Moines Area Community College
Ankeny, IA
01.2012

Skills

  • GPS and Route Planning
  • Time Management
  • Customer Service
  • Hardworking and responsible
  • Quick learner
  • Problem-solving
  • Decision-making
  • Safe food handling
  • Customer communication
  • Clean driving record

Timeline

Assistant Manager

Lids
06.2020 - 10.2020

Stocker

Petsmart
09.2019 - 02.2020

Inshop/Food Delivery Driver

Jimmy Johns Sandwich Shop
08.2017 - 06.2025

GED -

Des Moines Area Community College