Austin Darrow
DSV Global Transport And Logistics
Biloxi ,Ms
1
Certification
4
years of professional experience
Dynamic Warehouse Forklift Operator with DSV Global Transport And Logistics, skilled in optimizing loading processes and enhancing safety protocols. Proven ability to maintain accurate inventory records and reduce product damage through meticulous equipment maintenance. Strong problem-solving skills and a commitment to workplace cleanliness ensure efficient operations and high-quality service.
Work History
Warehouse Forklift Operator
9 Months- Operated forklift to load, unload, and stage inbound and outbound freight safely.
- Scanned inventory using RF devices to maintain accurate warehouse stock records.
- Inspected equipment before use and reported mechanical issues to prevent downtime.
- Retrieved, moved, and stored pallets following warehouse slotting and pick-location procedures.
- Verified shipment labels, quantities, and documentation for order accuracy.
- Maintained clean work areas and followed OSHA and site safety requirements consistently.
- Assisted team members with pallet placement, order preparation, and trailer loading.
- Wrapped pallets in plastic wrap and attached merchandise tags to prepare for shipping.
- Built pallets and loads for partial and mixed pallets, wrapped finished pallets and staged pallets and loads into truck when ready for shipment.
- Worked with racking systems and loaded or unloaded pallets, pulling and placing pallets on or off of vertical product racking systems and trucks, maximizing storage by stacking products vertically.
- Received products using frequency scanners, unloaded shipments from trucks and fulfilled and organized orders to streamline customer delivery processes.
- Reduced product damage by performing routine forklift maintenance and safety checks.
- Contributed to the reduction of workplace accidents by adhering to strict safety protocols during all forklift operations.
Usher
2 Months- Operated forklift to load, unload, and stage inbound and outbound freight safely.
- Scanned inventory using RF devices to maintain accurate warehouse stock records.
- Inspected equipment before use and reported mechanical issues to prevent downtime.
- Retrieved, moved, and stored pallets following warehouse slotting and pick-location procedures.
- Verified shipment labels, quantities, and documentation for order accuracy.
- Maintained clean work areas and followed OSHA and site safety requirements consistently.
- Assisted team members with pallet placement, order preparation, and trailer loading.
- Wrapped pallets in plastic wrap and attached merchandise tags to prepare for shipping.
- Built pallets and loads for partial and mixed pallets, wrapped finished pallets and staged pallets and loads into truck when ready for shipment.
- Worked with racking systems and loaded or unloaded pallets, pulling and placing pallets on or off of vertical product racking systems and trucks, maximizing storage by stacking products vertically.
- Received products using frequency scanners, unloaded shipments from trucks and fulfilled and organized orders to streamline customer delivery processes.
- Reduced product damage by performing routine forklift maintenance and safety checks.
- Contributed to the reduction of workplace accidents by adhering to strict safety protocols during all forklift operations.
Online Personal Shopper
1 Year 3 Months- Picked online grocery orders using handheld device and Walmart app workflows.
- Selected fresh, frozen, and ambient items while maintaining order accuracy.
- Substituted out-of-stock merchandise based on customer preferences and store policies.
- Staged completed orders in designated pickup areas for timely customer retrieval.
- Communicated item issues and substitution options to customers through app tools.
- Maintained food safety standards while handling temperature-sensitive merchandise.
- Loaded customer vehicles efficiently while verifying order contents and quality.
- Resolved order discrepancies by coordinating with associates and department teams.
- Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
- Reviews orders prior to pick up for accuracy and purchase-by dates.
- Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
- Worked productively with customers to meet order requirements and service expectations.
- Consistently met deadlines and quality goals for accuracy and timeliness.
- Helped customers locate products and checked store system for merchandise at other sites.
- Memorized store layouts and planograms to fulfill orders using shortest, most efficient route.
- Tracked substitutions and informed customers of changes.
- Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
Yard Guy/ Golf Cart Tech
2 Months- Diagnosed electrical, mechanical, and battery issues on golf carts and utility vehicles.
- Repaired brakes, steering, suspension, and drivetrain components to restore safe operation.
- Performed preventive maintenance, including inspections, lubrication, tire service, and fluid checks.
- Tested batteries, chargers, wiring, and controllers using diagnostic tools and multimeters.
- Replaced worn parts, installed accessories, and configured carts for customer specifications.
- Documented repair findings, parts usage, and completed service work accurately in shop records.
- Inspected returned vehicles for quality, verifying performance before release to customers.
- Assisted service team with troubleshooting, cleanup, and organization of repair bays and tools.
- Stayed up-to-date on industry advancements, incorporating new tools and technologies into daily operations as needed.
- Delivered superior customer service by addressing client concerns and providing explanations on necessary repairs.
- Optimized workflow by creating a system for prioritizing urgent repair requests based on need and availability.
- Increased customer satisfaction with timely and efficient troubleshooting of golf cart issues.
- Developed strong relationships with clients, fostering trust and confidence in the technician''s expertise and abilities.
Education
High School Diploma
Skills
Forklift operation
Truck loading and unloading
Warehouse organization
Problem-solving
Shipping and receiving
Materials handling
Loading and unloading
Heavy lifting
Workplace cleanliness
Loading dock procedures
Warehouse safety
Order picking
Safety protocols
Shipment receiving
Equipment maintenance
Hand-eye coordination
Storage procedures
Attention to detail
Quality control
Certification
Forklift certification
Timeline
Warehouse Forklift Operator
DSV Global Transport And Logistics
01.2026 - CurrentRead More
Online Personal Shopper
Walmart
10.2024 - 01.2026Read More
Yard Guy/ Golf Cart Tech
Ben Nelson Golf and Utility Vehicles
05.2023 - 07.2023Read More
Usher
Premier Lux Cenima
05.2022 - 07.2022Read More
D’Iberville Highschool
High School Diploma
Read More