Overview
Work History
Education
Skills
Timeline
Generic

AUSTIN DECKER

CA

Overview

13
13
years of professional experience

Work History

Assistant Manager

Saunders and James Nail Care
06.2024 - Current
  • Manage the front desk by greeting clients, answering phone calls and emails, and scheduling on Boulevard
  • Assist in the management of eight nail artists, helping to maximize their schedules throughout the week and acting as a liaison for them between clients
  • Collaborate with the manager to onboard and train new employees, and continue with overall supervision.
  • Track and update salon inventory weekly, and repurchase items needed both online and in person
  • Compiling and editing a Small Business Compliance booklet for the salon by gathering essential information, tailoring content to business needs, and crafting custom sections unique to the salon's operations
  • Monitor our internal rating system, as well as external review sites, to understand feedback and reach out to clients when needed.
  • Perform opening and closing duties to maintain a clean and serene environment in the salon.

Office Manager

Positively Electrical
09.2020 - 08.2022
  • Created and nurtured client relations through email and phone correspondence, led the communication between clients, vendors, and other employees
  • Maintained up-to-date filing systems, ensuring easy access to important documents and information, including payments and tax forms
  • Managed the onboarding process for new employees, overseeing necessary paperwork, and integration into the payroll software
  • Oversaw daily bookkeeping tasks, such as invoicing, expense tracking, communicating with vendors, and reconciling accounts
  • Coordinated the company calendar, ensuring timely execution and optimal scheduling for all meetings both internal and with clients or vendors.
  • Helped to reduce costs with meticulous budget monitoring and expense tracking for essential supplies and equipment.

Prose Reader

West Trade Review
05.2024 - Current
  • Read through hundreds of prose pieces, both fiction and creative non-fiction, throughout each submission period.
  • Collaborate with the marketing team by aiding with the development of limited time submission themes during each reading period to drive up author interaction with the journal.
  • Engage in bi-weekly editorial meetings, where the prose team deliberates and discusses five to seven of the prose pieces with the most interest to the editors.
  • Take part in scheduling these meetings by checking in with team members' availability.
  • Give an opinion and written notes on each submission detailing why each piece should or should not be published in the journal based on their literary merit, technical ability, and adherence to the journal's overarching themes and style to help maintain a strong brand voice for the journal.

Interpretive Guide

Lindsay Wildlife Museum
01.2012 - 08.2019
  • Interacted with staff and guests to help create an interactive experience for visitors
  • Trained to educate guests on native, Californian wildlife and habitats
  • Guided educational tours for class trips, and other volunteer outings
  • Organized and kept an inventory for the museums taxidermy and fine art collection

Education

Bachelor of Arts - Comparative literature major, French language focus

University of California, Santa Barbara
Santa Barbara, CA
06.2024

Skills

  • Customer service
  • Team leadership
  • Time management
  • Staff supervision

Timeline

Assistant Manager

Saunders and James Nail Care
06.2024 - Current

Prose Reader

West Trade Review
05.2024 - Current

Office Manager

Positively Electrical
09.2020 - 08.2022

Interpretive Guide

Lindsay Wildlife Museum
01.2012 - 08.2019

Bachelor of Arts - Comparative literature major, French language focus

University of California, Santa Barbara

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AUSTIN DECKER