Summary
Overview
Work History
Education
Skills
Timeline
Generic

Austin Degenhardt

Sparta

Summary

Dynamic technician with extensive experience at ServiceMaster Cleaning & Restoration Services, excelling in equipment maintenance and quality control. Proven ability to enhance service delivery through effective troubleshooting and strong customer service skills. Recognized for implementing process improvements that increased operational efficiency and ensured compliance with safety regulations.

Responsible Technician with excellent troubleshooting, customer service and analytics skills coupled with more than 15 years of experience. Highly effective in complying with safety requirements evidenced by zero work loss days. Broad skills in maintenance and bench builds.

Overview

15
15
years of professional experience

Work History

Technician

ServiceMaster Cleaning & Restoration Services
11.2025 - Current

Go to commercial or residential places. Demo and clean from water, fire and bio hazard. Maintain and repair equipment like air movers, industrial dehumidifiers, air scrubber and carpet cleaning equipment.

  • Conducted equipment inspections to identify maintenance needs and ensure operational efficiency.
  • Assisted in the installation and setup of cleaning and restoration equipment for various projects.
  • Collaborated with team members to troubleshoot technical issues and enhance service delivery.
  • Maintained accurate documentation of service activities and equipment performance for future reference.
  • Monitored compliance with safety regulations to reduce workplace hazards and enhance employee safety.
  • Executed quality assurance checks to guarantee adherence to service standards and client expectations.
  • Provided technical support services to clients, addressing inquiries and resolving concerns promptly.
  • Performed routine maintenance on equipment, extending service life and improving reliability.
  • Identified opportunities for process improvements, increasing overall efficiency in service operations.
  • Participated in training sessions to improve skills and stay current with industry advancements.
  • Coordinated with engineering teams to develop solutions for complex technical challenges.
  • Assisted in inventory management, ensuring availability of necessary supplies and equipment.
  • Responded to emergency service calls, demonstrating agility and commitment to customer satisfaction.

Delivery Driver

Speedee Delivery
12.2024 - 11.2025

Sort and deliver packages to commercial and residential properties. Record packages delivered and received.

  • Prioritized safety by conducting pre-trip vehicle inspections and adhering to regulations.
  • Enhanced package handling procedures to ensure secure and accurate deliveries.
  • Coordinated with dispatch to optimize daily route plans for efficiency.
  • Resolved customer inquiries and concerns to foster positive relationships.
  • Documented delivery confirmations and maintained accurate records of transactions.
  • Utilized GPS technology to navigate effectively and reduce travel time.
  • Collaborated with team members to improve overall delivery processes.
  • Adapted to changing schedules and routes to meet fluctuating demands.
  • Maintained cleanliness and organization of delivery vehicle to ensure operational readiness.
  • Trained new drivers on best practices for safe and efficient deliveries.
  • Monitored fuel usage and reported maintenance needs to ensure vehicle longevity.

Carpenter

Kwik Trip
08.2024 - 11.2024
  • Travel to different store locations, evaluate and repair or replace doors, tile, drywall, monitored cooler and freezer doors.
  • Constructed and installed structural frameworks for various building projects, ensuring compliance with safety regulations.
  • Performed material selection to optimize durability and cost-effectiveness for carpentry projects.
  • Collaborated with contractors to facilitate seamless project execution and timely completion.
  • Executed precise measurements and cuts to ensure accurate fit of structural components.
  • Maintained tools and equipment, ensuring optimal functionality and safety standards.
  • Applied quality assurance practices to verify craftsmanship and adherence to project specifications.
  • Assisted in project estimation by analyzing requirements and providing accurate cost assessments.
  • Interpreted blueprints and technical drawings to guide construction processes and achieve design objectives.
  • Implemented safety protocols to minimize risks and ensure a safe working environment.
  • Delivered high-quality finishes by employing advanced techniques in carpentry.
  • Adapted to various project scopes, demonstrating flexibility in skill application and task management.
  • Conducted regular inspections of worksite conditions to uphold safety and quality standards.
  • Enhanced workflow efficiency through effective time management and organization of carpentry tasks.
  • Participated in team meetings to discuss project timelines, challenges, and collaborative solutions.
  • Completed installations of building structures, trim, flooring, and cabinetry.
  • Demonstrated versatility in carpentry techniques, working proficiently with both hand tools and power tools to achieve desired results.
  • Read and interpreted blueprints to follow specifications of projects.

Welder

Trane Technology
04.2023 - 08.2024
  • Collaborated with team members to streamline workflow processes.
  • Conducted thorough inspections of welds for structural integrity.
  • Prepared materials by cutting and shaping according to specifications.
  • Utilized various welding techniques to adapt to project requirements.
  • Maintained accurate project documentation for reference and compliance.
  • Adhered to safety protocols to minimize workplace hazards.
  • Trained new employees on proper welding techniques and safety practices.
  • Operated equipment for welding tasks while performing routine maintenance.
  • Resolved welding issues promptly to maintain production timelines.
  • Implemented best practices for quality control in welding operations.
  • Communicated effectively with supervisors regarding project updates.
  • Monitored equipment performance and reported malfunctions as needed.
  • Participated in team meetings to discuss project goals and challenges.
  • Maintained clean working environment by consistently organizing tools and equipment, promoting workplace safety.
  • Inspected welds and checked critical measurements to meet specifications.
  • Operated hoists, cranes, and power tools to dismantle equipment to find and remove defective parts.
  • Clamped, held, tack-welded, heat-bent and bolted component parts to achieve required configurations and positions.
  • Enhanced welding quality by following precise welding procedures and maintaining proper equipment settings.
  • Removed and repaired unacceptable welds with air arc and grinder to meet quality guidelines.
  • Utilized blueprints and diagrams to compare finished products against design specifications.
  • Reduced workplace accidents through strict compliance with safety regulations and guidelines.
  • Increased production efficiency with expert time management skills and adherence to project deadlines.
  • Assisted in blueprint reading and interpretation for accurate alignment of parts during assembly process.
  • Collaborated with team members for seamless project execution, improving overall productivity.
  • Salvaged and rebuilt parts to achieve cost savings and reduce waste.
  • Troubleshot technical issues during the welding process, minimizing downtime on projects.
  • Addressed potential hazards or equipment malfunctions to prevent serious problems.
  • Streamlined work processes through effective communication with supervisors and team members about project requirements and progress updates.

Packaging Lead

Century Foods International
03.2016 - 03.2023
  • Led packaging operations to ensure compliance with industry regulations and internal standards.
  • Developed and implemented training programs for team members on packaging techniques and safety procedures.
  • Monitored production schedules to optimize workflow and minimize downtime in packaging processes.
  • Conducted regular audits of packaging processes to identify areas for improvement and enhance efficiency.
  • Facilitated cross-functional meetings to align packaging standards with production and quality assurance teams.
  • Executed cost-saving initiatives by analyzing packaging materials and identifying more efficient alternatives.
  • Supervised daily operations, ensuring adherence to safety protocols and maintaining a clean work environment.
  • Streamlined packaging workflows by introducing new technologies and methodologies to increase output.
  • Assessed packaging designs for functionality and cost-effectiveness, recommending changes as necessary.
  • Collaborated with quality assurance to ensure all packaging met product specifications and customer expectations.
  • Trained staff on best practices for inventory management and efficient packaging techniques.
  • Implemented process improvements that reduced packaging waste and enhanced sustainability efforts.
  • Resolved packaging-related issues promptly to minimize disruptions in the production line.
  • Maintained accurate records of packaging materials and inventory levels for effective management.
  • Labeled, recorded, and inspected packaging to prepare for shipment or storage.
  • Interacted with inspection department to address and resolve packaging issues.
  • Supported new employees with training in proper stripping, packaging, inventory management, and cleaning.
  • Completed processing activities to conform with laws, safety standards, and product hygiene standards.
  • Assisted with quality and production process improvements to support new packaging initiatives.
  • Mentored junior team members, fostering professional growth and development within the department.
  • Managed job performance of warehouse personnel to encourage steady and productive workflow.
  • Oversaw incoming packaging products and monitored quality of outgoing products to comply with specifications.
  • Performed packaging tasks alongside team to demonstrate proper methods according to labor plan and assigned tasks.
  • Conducted basic repairs of vacuum sealers, pallet jacks, and lifts to keep equipment properly cleaned and maintained.
  • Used pallet jacks to safely move 800pounds of product and materials.
  • Reviewed job orders and determined appropriate materials and equipment needed for successful completion of each project.

Kitchen Manager

Jack's Northwoods
09.2010 - 03.2016
  • Managed kitchen operations to ensure efficient workflow and timely meal preparation.
  • Developed and implemented training programs for kitchen staff, enhancing skills and performance.
  • Coordinated menu planning to align with seasonal ingredients and customer preferences.
  • Established vendor relationships to negotiate favorable pricing and ensure quality supplies.
  • Monitored inventory levels to prevent shortages and minimize waste through effective control measures.
  • Ensured compliance with health and safety regulations, maintaining high standards in food handling.
  • Implemented cost control measures to optimize food expenses while maintaining quality.
  • Supervised daily kitchen activities, fostering a collaborative and productive team environment.
  • Conducted regular quality assurance checks to uphold food safety and presentation standards.
  • Streamlined kitchen processes, reducing service times and improving customer satisfaction.
  • Evaluated staff performance and provided constructive feedback to support professional growth.
  • Organized staff schedules to ensure adequate coverage during peak service hours.
  • Facilitated communication between kitchen and front-of-house staff to enhance service delivery.
  • Created special menus for events and promotions, attracting new customers and increasing sales.
  • Reviewed food and beverage offerings, incorporating customer feedback for continuous improvement.
  • Maintained a clean and safe work environment, adhering to all health department regulations and guidelines.
  • Scheduled and received food and beverage deliveries, adhering to food cost and budget.
  • Checked and tested foods to verify quality and temperature.
  • Mentored and trained new team members, fostering a positive culture of teamwork and collaboration within the kitchen staff.
  • Conducted daily checks of refrigerators and freezers to verify proper food storage, container labeling, and surface cleaning.
  • Reduced food waste by closely monitoring inventory levels and implementing proper food storage techniques.
  • Collaborated with front-of-house staff to ensure seamless communication between the kitchen team and service areas for optimal guest experiences.
  • Delivered in-depth training to workers in food preparation and customer-facing roles to promote strong team performance.
  • Consistently met or exceeded local health department inspection requirements through diligent adherence to safety protocols and maintaining thorough documentation records.
  • Improved kitchen efficiency by implementing streamlined processes and optimizing staff scheduling.
  • Delegated food preparation duties down to cooks and followed up with cooks to verify proper preparation and production of meals.
  • Developed and implemented kitchen policies and procedures to establish clear guidelines for kitchen operations and comply with regulations.
  • Enhanced customer satisfaction with attentiveness to dietary restrictions and allergen concerns in menu offerings.
  • Achieved rapid ticket times during peak service hours by effectively managing workflow distribution across various stations.
  • Implemented and maintained food safety and sanitation standards to establish safe handling and preparation of food.

Education

High School Diploma -

Sparta High School
Sparta, WI
03.2001

Skills

  • Attention to detail
  • Customer service
  • Works Well Under Pressure
  • Multitasking and organization
  • Power Tools and Equipment
  • Written/Verbal communication
  • Troubleshooting
  • Installation and repair
  • Maintenance and repairs
  • Quality control
  • Mechanical Knowledge
  • Preventive Maintenance
  • Documentation and reporting
  • Equipment maintenance
  • Work Planning and Prioritization
  • Customer interaction
  • System troubleshooting
  • Heavy lifting
  • Repair services
  • Workload management
  • Routine Inspections
  • Equipment Repair
  • Deadline oriented
  • OSHA compliance
  • Team Training
  • Relationship building
  • Safety Equipment
  • Product Inspections
  • Performance improvement
  • Extensive organizational skills
  • Issue resolution
  • Tech-Savvy
  • Assembly and production
  • Mechanical aptitude
  • Hardware installation
  • Operations monitoring
  • Document preparation
  • Information tracking
  • Operation Monitoring
  • Component replacement
  • Blueprint reading
  • Issue analysis
  • Instrument Calibration
  • Staff education and training
  • Schematic reading
  • System diagnostics
  • System installation
  • Complex Repairs
  • Equipment calibration
  • System Tests
  • Production Assistance
  • Risk mitigation
  • Inventory oversight
  • Tool retrieval
  • Cost control
  • Residential construction
  • Job site cleanup
  • Loading and unloading
  • Critical thinking
  • Verbal and written communication
  • Equipment operation
  • Health and safety regulations
  • Data analysis

Timeline

Technician

ServiceMaster Cleaning & Restoration Services
11.2025 - Current

Delivery Driver

Speedee Delivery
12.2024 - 11.2025

Carpenter

Kwik Trip
08.2024 - 11.2024

Welder

Trane Technology
04.2023 - 08.2024

Packaging Lead

Century Foods International
03.2016 - 03.2023

Kitchen Manager

Jack's Northwoods
09.2010 - 03.2016

High School Diploma -

Sparta High School