Service Manager with a proven track record in operational efficiency and customer service. Focused on streamlining processes, enhancing team collaboration, and improving client satisfaction.
Working in the marine industry for over 20 years, I have the knowledge and skills needed to effectively deliver a complete customer experience that grew my customer base from fifty to over four hundred customers in five years.
I take pride in growing a personal relationship with all of my customers, more than just their boat we serviced.
My service capabilities were not limited to the shop, as I completed all service calls to customers boats all across the state of Illinois. Focused primarily on the Chain of lakes region and Downtown Chicago Harbors....
I love being on the water with my family We have a 26 foot Cobalt that we try to get out and enjoy as much as possible
I enjoy time spent with my wife and two year old son Wyatt I truly enjoy watching him grow and learn everyday
When im not working I also enjoy playing Hockey Have been playing competitively for about ten years