Detail-oriented Dispatcher skilled in high-risk, time-sensitive operations. Expertise in safety-driven decision-making, regulatory compliance, and real-time coordination. Capable of analyzing dynamic situations and effectively communicating with multidisciplinary teams. Pursuing an entry-level Airline Dispatcher or Dispatch Trainee role with a regional or major airline.
Overview
9
9
years of professional experience
Work History
Paramedic – Special Procedures Area
Cook Children’s Hospital
06.2023 - Current
Operated in fast-paced procedural environment, maintaining situational awareness and rapidly responding to patient status changes
Remained calm and decisive during high-acuity events, ensuring optimal care for critical patients
Assisted in preparation, monitoring, and post-procedure recovery of pediatric patients, including airway management and extubation to support safe recovery
Communicate critical patient information clearly to physicians, nurses, and procedural teams
Maintain accurate electronic documentation in compliance with hospital and regulatory standards
Paramedic / Trainer / ER Equipment Manager
Texas Health Resources – Arlington Memorial Hospital
04.2017 - 06.2023
Performed life-saving interventions under extreme time pressure
Provided direct patient care in a high-volume emergency department while coordinating with physicians, nurses, and ancillary staff
Documented patient care accurately in electronic medical records
Trained and mentored new paramedics, standardizing procedures to enhance operational consistency.
Redesigned paramedic training program to streamline onboarding process and boost performance.
Maintained operational readiness of emergency department equipment, ensuring availability for patient care needs and compliance with standards.
Paramedic / Field Training Officer
Sacred Cross EMS
09.2016 - 04.2017
Transported critical patients, monitoring stability and adjusting care plans to ensure optimal outcomes
Coordinated with receiving facilities to facilitate seamless handoff and maintain continuity of care
Trained new employees on protocols, safety procedures, and documentation standards to enhance team readiness
Maintained detailed electronic records in compliance with regulatory requirements
Education
FAA Aircraft Dispatcher Certification -
IFOD
Irving, TX
01.2026
EMT–Paramedic Certification -
Brookhaven College
Farmers Branch, TX
01.2016
College Coursework -
North Lake College & University of Texas at Arlington
Skills
High-Pressure Decision Making
Operational Risk Assessment
Real-Time Communication & Coordination
Safety & Regulatory Compliance
Weather & Situation Evaluation (Training)
Electronic Documentation & Record Keeping
Crew / Team Coordination
Training & Mentorship
Multitasking in Time-Critical Environments
Additional Qualifications
Strong verbal and written communication skills
Proven ability to multitask and prioritize under pressure
Experience training and mentoring personnel
Quick learner with strong procedural discipline
Passion for safety, teamwork, and continuous improvement
Timeline
Paramedic – Special Procedures Area
Cook Children’s Hospital
06.2023 - Current
Paramedic / Trainer / ER Equipment Manager
Texas Health Resources – Arlington Memorial Hospital
04.2017 - 06.2023
Paramedic / Field Training Officer
Sacred Cross EMS
09.2016 - 04.2017
FAA Aircraft Dispatcher Certification -
IFOD
EMT–Paramedic Certification -
Brookhaven College
College Coursework -
North Lake College & University of Texas at Arlington