Austin Deppe
Dawsonville,GA
Summary
Highly experienced in litigation management, with a history of successfully managing Auto and General Liability property damage and bodily injury claims, Subrogation, Arbitration, Mediation. Licensed Adjuster in all 50 states. Strengths include strong negotiation skills, strong interpersonal skills, ability to handle high-pressure situations, investigation, cost-benefit analysis, and critical thinking to resolve disputes. Proven track record in efficiently managing various types of claims, high case loads, and exceeding client expectations. Made significant impact at past workplaces by increasing productivity and reducing costs through process improvements and effective case strategies.
Overview
20
20
years of professional experience
Work History
Senior Resolution/Litigation Manager
Gallagher Bassett Services Inc.
Duluth, GA
06.2020 - Current
- Managed all litigated claims for Rentokil-Terminix
- Managed all high exposure General Liability claims for Rentokil-Terminix
- Managed all specialized Termite damage claims for Rentokil NA
- Managed all fatality claims from start to finish
- Managed all pedestrian/cyclist/etc high exposure claims
- Acted as Team Lead for 6+ other adjusters
- Licensed Adjuster in all 50 states
- Managed PIP claims in various states
- Managed UM/UIM claims in various states
Resolution Manager
Gallagher Bassett Services Inc.
Duluth, GA
06.2015 - 06.2020
- Began career managing attorney rep'd injury claims for Burlington Coat Factory
- Managed tenders to vendors for Burlington Coat Factory
- Managed Auto property, auto bodily injury, general liability, total loss, arbitration claims for GMS, Inc. and Rentokil NA
- Managed tenders to subcontractors for Rentokil NA
- Managed subrogation claims
- Licensed Adjuster in all 50 states
Customer Service/Valet
Golf Clubs and Restaurants
Cumming, GA
06.2004 - 06.2015
- Greeted customers upon arrival and provided excellent customer service.
- Without the job title managed the bag room daily at various golf clubs
Education
Bachelor of Science - Criminal Justice Cum Laude
Kennesaw State University
Kennesaw, GA12-2014
Skills
- Dispute and Conflict Resolution
- Mentoring and Coaching
- Tort Law in all 50 States
- Settlement Negotiations
- Litigation Management
- Problem-Solving
- Time management abilities
- Investigation skills
- Negotiation Tactics
- Interpersonal Skills
- Creative and Critical Thinking
- Judgement and Decision Making
- Organization
- Cost-Benefit Analysis
- Creating Tools to Benefit Productivity
Affiliations
- Skilled landscaper and hardscapes
- Knowledgeable in various areas of construction
- Dedicated Husband and Father of three children
- Golfer and Video Gamer
Accomplishments
- National Criminal Justice Honor Society 12/2014
- Top 100 Gallagher Bassett Adjuster 2017
References
References available upon request.
Timeline
Senior Resolution/Litigation Manager
Gallagher Bassett Services Inc.
06.2020 - Current
Resolution Manager
Gallagher Bassett Services Inc.
06.2015 - 06.2020
Customer Service/Valet
Golf Clubs and Restaurants
06.2004 - 06.2015
Bachelor of Science - Criminal Justice Cum Laude
Kennesaw State University