Austin DeVeau
Tampa,FL
Summary
Customer-oriented sales professional with 5 years of experience building relationships with strategic-thinking in expanding network connections, persuasively introducing products,and revealing customer needs to deliver solutions. Proven skills in promoting products and boosting revenue by connecting with customers and effectively communicating sales recommendations. Well-organized, reliable and experienced in setting up displays, restocking shelves and supporting in-store customers with knowledgeable assistance. Enhance store loyalty with unparalleled support.
Overview
4
4
years of professional experience
Work History
Sales Representative
AT&T
Tampa, FL
02.2023 - Current
- Created successful strategies to develop and expand customer sales.
- Followed-up with clients after installations to assess quality service and customer satisfaction.
- Fostered relationships with customers to expand customer base and retain business.
- Identified opportunities for cross-selling additional products and services.
- Contacted new and existing customers to outline benefits of products.
- Drove substantial sales through suggestive selling and by promoting add-on purchases.
- Provided technical support for customers using the company's products or services.
District Manager in Training
Journeys Shoes
Tampa , FL
11.2019 - 10.2023
- Enhanced leadership abilities through training and hands-on task completion.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
- Resolved customer issues efficiently to build loyalty.
- Planned and led team meetings to review business results and communicate new and ongoing priorities.
- Attended meetings and educational webinars to attain knowledge and competency to succeed in evolving market landscape.
- Completed thorough opening, closing and shift change functions to maintain operational standards each day.
- Reviewed inventory levels on a regular basis to ensure adequate stock levels.
- Assisted with recruitment efforts by interviewing potential candidates.
- Provided guidance on best practices related to merchandising displays.
- Evaluated individual and team business performance and identified opportunities for improvement.
- Supported staff training, development and evaluation.
- Audited department processes to identify areas for improvement.
- Held regular one-on-one meetings with employees to review performance and priorities and provide feedback.
- Acted on training and mentoring opportunities to set team members up for success.
Education
High School Diploma -
Merritt Island High School
Merritt Island, FL05-2016
Skills
- Customer Service
- Sales Development
- Revenue Generation
- Personnel Training
- Relationship Building
- Strategy Development
- Customer Relations
- Networking
- Planning
- Delegation
- Audit knowledge
- Merchandising
References
Philip Liberty
(352)-615-5770
Former DMIT at Journeys
Nick Madgett
(904)-652-7811
Former District Manager at Journeys
Rediar Mallard
(757)-746-0023
Journeys Loss Prevention Manager
Timeline
Sales Representative
AT&T
02.2023 - Current
District Manager in Training
Journeys Shoes
11.2019 - 10.2023
High School Diploma -
Merritt Island High School