Austin Douglas
Mountain Top,PA
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
5
5
years of professional experience
Work History
Administrative Assistant
Pat Curley Detective Agency
Mountain Top, PA
06.2019 - Current
- Answered phone calls and emails to provide information, resulting in effective business correspondence.
- Entered data into spreadsheets using Microsoft Excel or other similar programs.
- Handled confidential documents in an organized fashion according to established protocol.
- Responded promptly to all customer inquiries regarding availability or schedule changes.
- Completed timely changes and updates to schedules in central scheduling system.
- Maintained up-to-date records of staff availability, absences, holidays, vacations.
- Communicated effectively with team members to ensure they are aware of their shifts and any changes that may occur.
- Entered information into system to update status reports.
- Sent out frequent telephone or email reminders of scheduled meetings to participants.
- Managed daily operations related to employee scheduling such as approving time off requests or assigning shift swaps.
- Provided support in resolving scheduling conflicts between employees.
Automotive Sales Consultant
Motorworld Toyota Scion
Wilkes-Barre, PA
06.2020 - 01.2024
- Prepared sales contracts and other necessary paperwork for vehicle purchases.
- Generated leads through cold calling prospective clients.
- Formed impactful relationships with current customers while initiating cold and warm calls with prospects.
- Answered customer inquiries regarding vehicle availability, specifications, financing terms.
- Collaborated with other departments within the organization to facilitate efficient workflow processes.
- Developed relationships with local banks to secure loan approval for customers with bad credit ratings.
- Processed transactions quickly and accurately utilizing dealership software programs.
- Maintained up-to-date knowledge of new products and services offered by the dealership.
- Resolved any customer complaints in a timely manner while maintaining excellent customer relations.
Education
High School Diploma -
Crestwood High School
Mountain Top, PA06-2019
Skills
- Document Control
- Calendar Management
- Appointment Scheduling
- Workflow Optimization
- Office Administration
- Data Entry
- Scheduling
- Filing
- Time Management
- Customer Service
- Sensitive Material Handling
- Tech-Savvy
- Multi-Line Phone Systems
- Documentation and Recordkeeping
- Computer Skills
- Coordination
- Self-Starter
- Client Relations
References
References available upon request.
Timeline
Automotive Sales Consultant
Motorworld Toyota Scion
06.2020 - 01.2024
Administrative Assistant
Pat Curley Detective Agency
06.2019 - Current
High School Diploma -
Crestwood High School
Similar Profiles
Shequita HaydenShequita Hayden
Armed Security Officer at Pat Curley Detective AgencyArmed Security Officer at Pat Curley Detective Agency
Aslan GoowAslan Goow
Senior Private Investigator at Detective Steven Olimpio Private Detective AgencySenior Private Investigator at Detective Steven Olimpio Private Detective Agency
Raditya Nandadeva HarrimanRaditya Nandadeva Harriman
Quality Control Intern at Digby's Detective and Security Agency, IncQuality Control Intern at Digby's Detective and Security Agency, Inc