Austin Dugan
Lakewood,WA
Summary
Passionate mechanical and electrical service technician with 6 years of repair experience on heavy mechanical and electrical systems, as well as 4 years of active-duty military background. Responsible team leader and enthusiastic team member. Experienced in electrical, mechanical and hydraulic troubleshooting and repair. Able to read schematics and follow direction. Excels in meticulous, detail-oriented tasks.
Overview
11
11
years of professional experience
Work History
Shop Technician III
Sunbelt Rentals
Auburn, WA
03.2023 - Current
- Maintained and repaired over $1,000,000 worth of fleet at a single rental location. Mainly UTV's, excavators, and forklifts (electric and internal combustion type).
- Trained employees on maintenance tasks and techniques.
- Organized, recorded, and communicated work order details as part of daily tasks, as well as planned and scheduled future tasks.
Field Service Technician
North West Handling Systems
Renton, WA
01.2021 - 03.2023
- Maintained heavy lift equipment (mainly forklifts) for companies like Amazon, Starbucks, Pepsi, and Boeing.
- Operated and maintained company-supplied box truck.
- Communicated with hundreds of customers and self-scheduled repairs/Inspections.
Field Service Technician
Crown Equipment Corporation
Sacramento, CA
01.2019 - 12.2020
- Troubleshot, repaired and maintained operational efficiencies in hydraulic, mechanical and electrical systems.
- Provided on-site services, installed new systems, and maintained rapport with customers.
- Wrote up detailed repair orders outlining all actions and estimated costs.
Field Artillery Automated Tactical Data Systems Specialist
U.S. Army
Fort Hood, TX
06.2013 - 10.2016
- Simultaneously communicated information and commands between artillery firing points, leadership, and forward observers in both digital and verbal format.
- Ensured accountability of subordinates and equipment.
- Trained personnel on equipment and standards.
Education
Associate of Occupational Studies - Automotive Technology II, Ford FACT, and SMOG
Universal Technical Institute of California Inc
2018
High School Diploma -
Calaveras High School
2013
Skills
- Associate's degree in Automotive Science
- Maintained 40 GPA and 99% attendance during training at UTI
- Familiar with Crown, Ford, Hyster, Komatsu, and Toyota equipment service procedures and software
- Over 6 years of technician experience
- Familiar with diagnosing and repairing Diesel, Propane, Hydraulic, Electrical, and Electronic systems
- Passionate about modern technologies and engineering
Timeline
Shop Technician III
Sunbelt Rentals
03.2023 - Current
Field Service Technician
North West Handling Systems
01.2021 - 03.2023
Field Service Technician
Crown Equipment Corporation
01.2019 - 12.2020
Field Artillery Automated Tactical Data Systems Specialist
U.S. Army
06.2013 - 10.2016
Associate of Occupational Studies - Automotive Technology II, Ford FACT, and SMOG
Universal Technical Institute of California Inc
High School Diploma -
Calaveras High School