Summary
Overview
Work History
Education
Skills
Passions & life endeavors
Timeline
Generic

Austin Erickson

Aliso Viejo,CA

Summary

Excels at uncovering customer & company needs, finding solutions and handling objections. Top performer with a consistent record of meeting and exceeding goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Overview

6
6
years of professional experience

Work History

Audio Editor

After The Tone LLC
06.2023 - 06.2024
  • Enhanced audio quality by skillfully editing and mixing various sound elements for diverse multimedia projects.
  • Collaborated with clients to clarify their creative vision, which resulted in a high level of customer satisfaction.
  • Reduced editing turnaround time by implementing efficient workflows and organization techniques, providing up to 40 edits per day.
  • Managed multiple projects simultaneously, ensuring timely delivery without compromising quality standards.
  • Enhanced podcast audio quality by skillfully editing and removing background noise, improving listener satisfaction.
  • Assisted colleagues in troubleshooting technical issues encountered during the editing process, fostering a collaborative work environment.
  • Implemented sound effects and music to enhance storytelling, creating immersive listening experiences for audiences.

Valet Attendant

Montage
08.2022 - 07.2023
  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
  • Welcomed arriving guests and explained car retrieval procedures.
  • Assisted hotel guests with valet retrieval process.
  • Helped guests unload and load luggage.
  • Recorded make, model and exact location of each parked vehicle for easy retrieval.
  • Completed claim check, vehicle damage and billing dispute forms.
  • Parked and retrieved over 100 vehicles per shift, successfully driving both manual and automatic vehicles.
  • Delivered guest vehicles smoothly and met diverse needs of valet customers.
  • Maintained current listing of local and area attractions special events and activities to give guests updated information.
  • Maintain flow and control of traffic consistently on front drive.

Valet Driver

Hilton Waldorf Astoria
09.2019 - 08.2022
  • Welcomed arriving guests and explained car retrieval procedures.
  • Assisted guests with loading and unloading luggage and delivered instructions to front desk for check-in.
  • Answered guest's questions about property amenities and services.
  • Completed claim check and vehicle damage.
  • Recorded make, model and exact location of each parked vehicle for easy retrieval.
  • Parked and retrieved cars carefully to prevent damage and avoid delays.
  • Established positive guest relationships through consistent delivery of excellent customer service.
  • Handled high numbers of vehicles for events with numbers close to 400
  • Entered guest vehicle information and location in computerized valet parking system.
  • Responded to customer requests efficiently and with knowledgeable assistance.
  • Patrolled parking areas regularly to identify security, safety or vehicle concerns.

Content Creator / Video / Photo Editor

Hillsview Dental Care
03.2019 - 08.2019
  • Applied current editing and photography / video tools to tell great stories.
  • Developed original content using social listening and independent sources.
  • Identified target audiences to analyze characteristics, behavior and media habits.
  • Created dynamic graphics and pieces to increase website and social media traffic by at least 50%.
  • Organized assets by collecting data from camera media, transcoding video and audio files and managing file backup to digital asset management system.
  • Exported final cuts and upload to content management system and client platforms.

Valet Driver

LAZ Parking
05.2018 - 03.2019
  • Valet costumer vehicles at various locations all around Fashion Island in Newport Beach.
  • Recorded make, model and exact location of each parked vehicle for easy retrieval.
  • Parked and retrieved cars according to customer needs.
  • Handled cash, made accurate change and maintained balanced cash drawer.
  • Parked and retrieved cars carefully to prevent damage and avoid delays.
  • Assigned and verified vehicle claim tickets upon arrival and retrieval.
  • Parked and retrieved up to 150 - 200 cars on busy weekends.

Valet Driver / Coach Driver (Resort at Pelican Hill)

ABM Parking
01.2018 - 05.2018
  • Valet driver all over property, including at resort villas.
  • Speaking with professional verbiage, while greeting and treating guests professionally upon entering resort .
  • Excelling in high paste traffic / parking situations.
  • Driver of shuttle / coach, all around property, assisting guests with where they needed to go.
  • Assisted guests with loading and unloading luggage and delivered instructions to front desk for check-in.
  • Completed claim check, vehicle damage and billing dispute forms.
  • Maintained current listing of local and area attractions special events and activities to give guests updated information.
  • Delivered above and beyond service to VIP guests at property.
  • Busy weekends would bringing in up to 30 to 40 car rushes handled alone.

Education

High School Diploma -

Aliso Niguel High School
28000 Wolverine Way, Aliso Viejo, CA 92656
2016

Skills

  • Hardworking
  • Strong conflict resolution skills
  • Reliable
  • Critical Thinking
  • Dynamic Communication Skills
  • Team Collaboration
  • Vehicle Systems
  • Multitasking and Organization
  • Recommending Amenities and Services
  • Guest Assistance
  • Adaptability
  • Guest flow management

Passions & life endeavors

I produce, mix and write music for myself and other people. I also film and edit videos. As a music and video producing creative entrepreneur, I have a proven track record of success in bringing my artistic vision to life. With a keen eye for detail and a passion for storytelling, I have produced high-quality content for a wide range of clients and audiences including myself.

My expertise in music production, video editing, and creative direction allows me to deliver captivating content that resonates with audiences and achieves business objectives. Through my innovative approach to project management, I have consistently met or exceeded expectations while ensuring that all projects are completed on time and within budget.

With a deep understanding of the music and video production industry, I am always on the lookout for emerging trends and new technologies that can enhance the creative process. Whether working independently or as part of a team, I bring a collaborative and results-driven approach to every project.

In short, I am a passionate and skilled music and video producing creative entrepreneur / leader who is dedicated to delivering exceptional results.

Timeline

Audio Editor

After The Tone LLC
06.2023 - 06.2024

Valet Attendant

Montage
08.2022 - 07.2023

Valet Driver

Hilton Waldorf Astoria
09.2019 - 08.2022

Content Creator / Video / Photo Editor

Hillsview Dental Care
03.2019 - 08.2019

Valet Driver

LAZ Parking
05.2018 - 03.2019

Valet Driver / Coach Driver (Resort at Pelican Hill)

ABM Parking
01.2018 - 05.2018

High School Diploma -

Aliso Niguel High School
Austin Erickson