Summary
Overview
Work History
Education
Skills
Timeline
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Austin Faulstich

Kansas City,MO

Summary

I am an extremely hard worker with proven success in improving operations and solving problems. Highly proficient in building lasting relationships with key decision makers, customers and team members to further company goals. Ready to leverage training and experience to take on new professional challenges.

Overview

7
7
years of professional experience

Work History

Agency Contract Management Senior Specialist

Farmers Insurance Group
Olathe, KS
03.2017 - Current
  • Create contracts for new Agents and staff
  • Review Background checks to ensure candidates meet company requirements
  • Assist with onboarding of new Agents to make sure they have all the items needed to be successful
  • Review all incoming work and assign to peers based on skill level

Customer Service Associate

Farmers Insurance Group
Olathe, KS
08.2015 - 02.2017
  • Assisted Policy Holders with submitting their First Notice of Loss (FNOL)
  • Provided outstanding service to new and long-standing customers by attending closely to concerns and developing solutions.

Education

Bachelor of Arts - Secondary Education

Concordia University
Seward, NE
05.2015

Skills

  • Public Speaking
  • Employee Interviews
  • Active Listening
  • Complex Problem-Solving
  • Communication

Timeline

Agency Contract Management Senior Specialist

Farmers Insurance Group
03.2017 - Current

Customer Service Associate

Farmers Insurance Group
08.2015 - 02.2017

Bachelor of Arts - Secondary Education

Concordia University

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Austin Faulstich