Austin Figueira
Concord,CA
Summary
Dedicated server with proven success in guest relations and efficiency. Recognized for reliability and attention to detail, ensuring a welcoming environment and high satisfaction scores.
Overview
1
1
Language
1
1
Certification
3
3
years of professional experience
Work History
Server
Chili's Bar and Grill
Concord, California
01.2025 - Current
- Managed large sections and workload during shifts with limited staffing, ensuring smooth service.
- Greeted and provided guests with timely service in an efficient and organized manner.
- Built relationships with guests that made them feel seen and welcomed, effectively building relationships with my own regulars.
- Demonstrated reliability and kindness in interactions with guests and colleagues.
- Maintained high scores from surveys left by guests. Scores include server attentiveness and cleanliness.
Night Cleaner
Chili's Bar and Grill
Concord
01.2026 - 08.2026
- Maintained cleanliness of FOH and BOH.
- Supported safe use of harsh chemicals while learning proper food-safe handling practices
- Followed safety protocols to ensure a safe working environment for all employees.
To-Go Specialist
Chilis's Bar and Grill
Concord
05.2023 - 01.2025
- Managed order entry using a restaurant POS system.
- Collaborated with kitchen staff to ensure timely food preparation.
- Accommodated all guests' needs and requests in order to ensure that they left feeling pleased with the service.
- Maintained good scores from surveys from Guests. These scores included missing item percentages, and cleanliness.
Education
High School Diploma -
Clayton Valley Charter High School
Concord, CA06-2025
Some College (No Degree) - Applied Mathematics
Diablo Valley College
Pleasant Hill, CA09-2026
Skills
- Food safety practices
- Cleanliness standards
- Time-management
- Customer Service
- Relationship building with staff and guests
- Problem solving
Languages
Spanish
Limited
Certification
- SERV Safe Certification
Affiliations
- Member of Acapella Group at DVC, August 2025-Present
- Guitarist for Misc. Musical, June 2025-Present
Timeline
Night Cleaner
Chili's Bar and Grill
01.2026 - 08.2026
Server
Chili's Bar and Grill
01.2025 - Current
To-Go Specialist
Chilis's Bar and Grill
05.2023 - 01.2025
High School Diploma -
Clayton Valley Charter High School
Some College (No Degree) - Applied Mathematics
Diablo Valley College