Austin Fontanez
Apopka,FL
Summary
Customer-oriented Bartender offering [6]-year background preparing and serving alcoholic drinks. Versed in
maintaining liquor stock, keeping bar clean and assessing customer needs. Friendly and upbeat individual possessing
outstanding dexterity coupled with first-rate multitasking and customer service abilities. Proven leadership in developing
the staff around me as well as detail oriented operational management skills.
Overview
5
5
years of professional experience
Work History
Bartender
Marriott
03.2023 - Current
- Kept bar presentable and well-stocked to meet customer needs.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers and taking inventory.
- Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
- Competed in theMaster of the Craft competition for Marriott.
- Created craft cocktails for fall and holidays.
- Assisted servers with specialty drinks orders by preparing on-demand items without delay.
Bartender
Clermont Brewing Company
01.2021 - 03.2023
- Managed bar area, cocktail design and menu and handled inventory, regulation compliance and customer
relationships. - Recommended food and drinks to patrons based on preference, pairings and special promotions.
- Stayed up-to-date on latest mixology trends, bar equipment and sanitation standards.
- Maintained knowledge of bar and menu options to prepare drinks and make food recommendations.
- Talked easily with patrons to build rapport and earn repeat business.
- Trained new bartenders on drink preparation and upselling techniques.
Bar Shift Leader
Bella Collina
02.2019 - 01.2021
- Managed bar area, cocktail design and menu and handled inventory, regulation compliance and customer
relationships. - Recommended food and drinks to patrons based on preference, pairings and special promotions.
- Trained new bartenders on drink preparation and upselling techniques.
- Completed regular bar inventories and daily requisition sheets.
- Met customer, business operations and server needs with minimal errors or delays.
Education
Associate of Science - American Sign Language (ASL)
Valencia College
Orlando, FL05.2020
High School Diploma -
Lyman High School
Longwood, FL05.2013
Skills
- Attending Multiple Customers
- Food Preparation and Safety
- Micros POS
- Dining Room Management
- Teachable
- Driven
- Strong Networking Skills
- Fluent in Spanish, English, and American Sign
Language - Managing Operations and Efficiency
- Outstanding Customer Service
- Excellent Team Building Skills
Timeline
Bartender
Marriott
03.2023 - Current
Bartender
Clermont Brewing Company
01.2021 - 03.2023
Bar Shift Leader
Bella Collina
02.2019 - 01.2021
Associate of Science - American Sign Language (ASL)
Valencia College
High School Diploma -
Lyman High School