Austin Ford
Harrison,TN
Summary
Adept at managing materials and fostering strong relationships, I significantly enhanced customer satisfaction and sales in Ace Hardware's plumbing department. My background includes expert fence installation and plumbing, showcasing adaptability and hand tool proficiency. Achievements include streamlining operations and leading teams to exceed project goals efficiently.
Overview
3
3
years of professional experience
Work History
Fence Installer
Freedom Fencing
, Florida
06.2024 - 11.2024
- Ensured compliance with local regulations regarding placement of fences on property lines.
- Repaired existing fences that had been damaged by wind or other weather events.
- Used estimation skills to determine materials and labor hours required for job.
- Operated power tools such as saws, drills, and grinders for cutting and shaping materials.
- Stocked supply areas with appropriate tools and materials needed for specific tasks.
Bounce House Expert
Shelf Service Bouncers
Chattanooga, TN
06.2023 - 03.2024
- Provided customer service by answering questions and assisting patrons as needed.
- Monitored crowd control during peak hours to prevent overcrowding and maintain orderliness.
- Provided friendly and professional assistance to employees, visitors and customers.
- Developed strong relationships with customers through consistent interactions while providing excellent customer service.
Plumbing Apprentice
Southern Plumbing Plus
Chattanooga, TN
02.2022 - 07.2022
- Filled piping systems with water and air to test for leaks.
- Worked closely with skilled plumber to repair pipes and fixtures to provide safe water supply.
- Assisted with pipefitting tasks, including threading pipes and soldering joints.
- Ran tests to check the performance of newly installed plumbing components.
- Operated tools and equipment such as hand saws, pipe cutters, and drills on daily basis.
- Connected water supply lines to appliances such as dishwashers and washing machines.
- Assisted with installation of systems, components and construction materials into new and remodeled buildings.
- Provided assistance in troubleshooting problems with existing systems.
Plumbing Department Head
Ace Hardware
Chattanooga, TN
07.2021 - 06.2022
- Monitored daily workflow within the plumbing department to ensure tasks are being completed according to schedule.
- Reviewed completed work to verify consistency, quality, and conformance.
- Developed strategies to increase sales and customer satisfaction.
- Collaborated with other departments within the organization to coordinate efforts towards achieving common goals.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
- Proposed or approved modifications to project plans.
- Resolved customer complaints in a timely manner.
- Maintained accurate records of inventory levels, materials used, maintenance activities, and customer orders and requests.
Education
High School Diploma -
Central High School
Chattanooga, TN05-2019
Skills
- Following safety practices
- Hand tool proficiency
- Site preparation
- Estimating
- Managing materials
- Measuring properties
- Power tool operation
- Piping installation
- Equipment safety
- Pipe assembling
- Physical stamina
- Water heater maintenance
- Courteous and professional
- Creative problem solving
- Adaptability and flexibility
- Complex Problem-solving
- Task prioritization
- Time management
- Leadership qualities
- Relationship building
- Order fulfillment
- Lift equipment operation
Timeline
Fence Installer
Freedom Fencing
06.2024 - 11.2024
Bounce House Expert
Shelf Service Bouncers
06.2023 - 03.2024
Plumbing Apprentice
Southern Plumbing Plus
02.2022 - 07.2022
Plumbing Department Head
Ace Hardware
07.2021 - 06.2022
High School Diploma -
Central High School