Austin Forrest
Hollister,MO
Summary
Versatile and results-driven professional with a track record of enhancing operational efficiency at Branson Airport. Excelled in fostering client relationships and leading cross-functional teams, demonstrating exceptional problem-solving and communication skills. Achieved notable improvements in project completion times and customer satisfaction, showcasing a blend of strategic planning and teamwork capabilities.
Overview
13
13
years of professional experience
Work History
Dump Truck Driver
Buchanan Materials
09.2021 - 10.2024
- Operated vehicles according to local, regional and federal transportation regulations.
- Promoted a positive working relationship with clients through professional communication and consistent adherence to deadlines.
- Enhanced operational efficiency by conducting thorough pre-trip and post-trip inspections on dump truck equipment.
- Maintained a clean driving record while operating heavy machinery in challenging weather conditions or congested traffic areas
- Weighed in and out at scales for load ticketing and legal weight compliance.
- Operated with safety and skill to avoid accidents and delays.
Utilities Worker 1
City of Branson
02.2019 - 11.2020
- Worked fast to complete tasks and meet daily deadlines.
- Consistently met deadlines under pressure while maintaining high-quality work output in a fast-paced environment.
- Improved team morale and productivity through effective communication and active listening skills.
- Learned all required tasks quickly to maximize performance.
- Maintained productive, efficient approach to all tasks.
- Addressed and resolved customer complaints in polite and professional manner.
- Followed instructions and procedures to complete assigned tasks.
- Cleaned and straightened work areas to maximize productivity and safety.
Operations Coordinator
Branson Airport
05.2016 - 02.2019
- Collaborated with area managers to evaluate needs and optimize operational plans.
- Led successful projects from conception to completion, achieving objectives on time and within budget constraints.
- Developed strong relationships with clients, maintaining open lines of communication to promote loyalty and retention.
- Boosted productivity by establishing effective communication channels between departments.
- Optimized operational efficiency, coordinating cross-functional teams to achieve project goals.
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
Assistant Manager
Kodak Event Imaging Solutions
03.2012 - 08.2015
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Boosted employee morale by recognizing outstanding performance and celebrating team accomplishments.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
Education
High School Diploma -
Forsyth High School
Forsyth, MO05.2006
Skills
- Customer Service
- Problem-solving abilities
- Critical Thinking
- Active Listening
- Money handling abilities
- Friendly, Positive Attitude
- Teamwork and Collaboration
- Problem-Solving
- Time Management
- Flexible and Adaptable
- Multitasking Abilities
- Organization and Time Management
Timeline
Dump Truck Driver
Buchanan Materials
09.2021 - 10.2024
Utilities Worker 1
City of Branson
02.2019 - 11.2020
Operations Coordinator
Branson Airport
05.2016 - 02.2019
Assistant Manager
Kodak Event Imaging Solutions
03.2012 - 08.2015
High School Diploma -
Forsyth High School