Austin Gasca

As a ticket checker at a ski resort, I greeted guests at mountain access points and verified ski passes using handheld scanners to ensure valid entry. I provided friendly and knowledgeable customer service by answering questions about lift access, mountain safety, and resort amenities. During peak times, I helped manage lift lines and maintained orderly flow to ensure a smooth guest experience. I worked closely with lift operators and other resort staff to support daily operations and address guest concerns. This role required professionalism, physical stamina, and a positive attitude while working outdoors in varying weather conditions. I also helped reinforce resort safety policies to promote a fun and secure environment for all guests.

Officiated youth and high school baseball games, ensuring fair play by enforcing rules, making accurate calls, and maintaining control of the game. Communicated effectively with coaches, players, and other officials to promote a positive, respectful environment. Managed game pace and safety, addressing issues as needed to ensure smooth, uninterrupted gameplay.

Assisted customers with selecting proper footwear and athletic apparel based on fit, activity, and comfort. Performed basic gait analysis and provided personalized recommendations using strong product knowledge. Handled sales transactions, returns, and restocking while maintaining a clean and organized sales floor. Focused on delivering excellent customer service and achieving daily sales goals.

Assisted with the operation and maintenance of a salmon tender vessel, ensuring safe and efficient loading and unloading of fish. Performed routine deck duties, including handling fishing gear, maintaining vessel cleanliness, and securing equipment. Worked closely with the crew to ensure timely delivery of catches to processing facilities while adhering to safety and environmental protocols in challenging conditions.

Provided fast, friendly service in a high-volume environment, taking customer orders and ensuring accurate food delivery. Maintained cleanliness and organization of workstations and dining areas, adhering to food safety standards. Worked collaboratively with team members to meet customer needs efficiently, while promoting a positive dining experience. Assisted in training new employees and contributed to achieving daily service goals.