Austin Gellish
Mayvile,MI
Summary
Hardworking and dedicated employee with strengths in customer service, sales and promotion strategies. Successful in teaching junior employees how to maximize performance, such as, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience. I'm experienced in fast-paced environments and adaptable to last-minute changes. Thrives under pressure
Overview
1
1
year of professional experience
Work History
Cashier Assistant Manager
Admiral Gas Station
Caro, MI
05.2022 - 05.2023
- Implemented operational procedures such as opening and closing procedures for the store.
- Performed duties of a cashier when needed during peak periods or staff shortages.
- Ensured compliance with relevant laws and regulations related to cash handling operations.
- Processed payments from customers using various payment methods such as credit cards or cash.
- Participated in meetings with other managers to discuss operational plans or initiatives.
- Conducted quality assurance checks to ensure that all products were properly priced and labeled before being placed on shelves.
- Assisted customers with questions, complaints, and issues regarding their purchases or accounts.
- Maintained accurate records of financial transactions using POS systems or manual registers.
- Processed payments promptly for customers to exceed productivity standards.
- Verified customer age requirement for alcohol or tobacco purchases.
- Resolved customer problems by investigating issues, answering questions and building rapport.
- Connected with customers to provide assistance and collect feedback to optimize operations.
- Directed trash removal and sanitation procedures to keep aisles and register area organized.
- Built and maintained working relationships with peers and upper management.
- Trained employees on cash drawer operations and customer service protocols to carry out assigned tasks.
- Used strong issue resolution and communication skills to cultivate and strengthen lasting client relationships.
- Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
Education
High School Diploma -
Kearsley High School
Flint, MI05-2021
Skills
- Workplace Safety
- Employee Training
- Loss prevention strategies
- Decision-making capabilities
- Budgeting and finance
- Sales Promotion
- Till Counting
- Time Management
- Attention to Detail
- Issue Resolution
- Store Promotions
- Safety Procedures
Affiliations
- Active in weekly meet ups where I and a group of 4-5 get together and work on hypothetical problem solving
- I'm knowledgeable in many fields ranging from history and biology to pop culture
Timeline
Cashier Assistant Manager
Admiral Gas Station
05.2022 - 05.2023
High School Diploma -
Kearsley High School
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