AUSTIN GERDNER
Ames,IA
Summary
Motivated and dependable professional with extensive experience in security operations, customer service, and fast-paced environments. Recognized for calm decision-making, clear communication, and a proven ability to de-escalate challenging situations effectively. Expertise in maintaining safety protocols, supporting guests, and managing multiple priorities with precision and efficiency. Strong track record of reliability across security, hospitality, and retail sectors, complemented by leadership growth through academic and extracurricular involvement. Committed to delivering high-quality service while fostering teamwork and problem-solving skills.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Military Police Officer
United States Army - Iowa National Guard
10.2023 - Current
- Site Security - Ensuring the integrity and safety of a site through foot patrols and guard points
- Professionalism - Maintaining operational security
- Teamwork - Consistently working with fellow soldiers to accomplish our objectives
- Knowledge in properly disposing of hazardous waste.
Adventureland Security Officer
Herschend Family Entertainment
05.2025 - 08.2025
- Executed security rules and procedures and calmly and promptly escorted non-compliant individuals out of building.
- Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences.
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
- Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
Dining Hall Worker
Seasons Marketplace
01.2025 - 05.2025
- Provided efficient and friendly service to over 500 students and faculty daily in a high-volume dining facility
- Maintained cleanliness and sanitation standards in compliance with health and safety regulations
- Supported multiple stations including food preparation, dishwashing, and service line operations
- Collaborated with team members and supervisors to ensure timely meal service and customer satisfaction
Material Handler
Central Issue Facility, CIF, US Army
12.2023 - 01.2025
- Used hand-held scanners and physical logs to accurately track item movements.
- Transported inventory items to appropriate locations.
- Kept storage areas organized, clean, and secure to fully
- Performed cycle counts and inventory control to accurately track product levels.
- Alerted supervisors and coworkers of hazards and other issues for quick resolutions.
- Attached identifying tags to containers to mark with identifying shipping information.
- Monitored warehouse to identify missing items, spills and unusual activity, complying with safety procedures.
Education
Diploma - Military Police
United States Army
Fort Leonard Wood, MOHigh School Diploma -
Bondurant-Farrar High School
Bondurant, IA05.2023
Skills
- Emergency Call Response
- Situational control
- Conflict de-escalation
- Situation management
- Crime scene management
- Customer Service
- Shelf merchandising
- Pallet management
- Protected lifting
- Product displays
- Supply chain management
- Equipment safety
Affiliations
Iowa Army National Guard
December 23- Present
Sigma Chi Fraternity
April 2025- Present
Certification
Military Police Officer (October 2023)
HOBBIES
I find great satisfaction in my workout routine, as it not only enhances my mental and physical well-being but also brings a string of benefits along the way. From promoting better sleep and stress relief but also gaining that sense of accomplishment. Each time that I exercise it brings improvement to both my physical and mental health. Furthermore, the positive impact on brain health enhances my confidence and happiness between my mind and body.
Languages
Spanish
Limited Working
Timeline
Adventureland Security Officer
Herschend Family Entertainment
05.2025 - 08.2025
Dining Hall Worker
Seasons Marketplace
01.2025 - 05.2025
Material Handler
Central Issue Facility, CIF, US Army
12.2023 - 01.2025
Military Police Officer
United States Army - Iowa National Guard
10.2023 - Current
Diploma - Military Police
United States Army
High School Diploma -
Bondurant-Farrar High School