Austin Goetz-Poe
Graton,CA
Summary
Exemplary Crew Member offers dynamic client engagement, food safety and inventory restocking. Can-do attitude toward completing tasks, exceeding expectations and maintaining satisfaction. Enthusiastic team member eager to contribute to business success. Experience providing quality work to exceed expectations. Brings reliability combined with focus on customer satisfaction and teamwork.
Overview
5
5
years of professional experience
Work History
Team Member
Wholefoods
Sebastopol, CA
03.2024 - 07.2025
- Implemented food safety standards while handling and preparing products.
- Collaborated with team members to ensure smooth store operations.
- Maintained cleanliness of work areas to uphold store standards.
- Maintained a clean and organized work area throughout shift.
- Monitored expiration dates on food items for freshness assurance.
- Assisted in inventory management, ensuring stock levels met demand without excess.
Host
Willow wood
Graton, CA
09.2023 - 02.2024
- Greeted guests upon arrival and provided them with menus.
- Took reservations over phone and in person.
- Maintained cleanliness of lobby area, including wiping down tables and chairs.
- Performed walk-throughs during service to monitor guest satisfaction and advise serving and bussing staff of specific guest needs.
- Escorted guests to seating area, furnished menus and highlighted daily specials.
Shift Supervisor
RTP
Sebastopol, CA
01.2023 - 12.2023
- Provided on-the-job training to new staff members.
- Conducted weekly inventory of supplies, equipment, and food items.
- Resolved customer complaints in a timely manner.
- Ensured adherence to all closing procedures and policies.
- Served as a role model for other employees by demonstrating professional behavior at all times.
- Assisted customers with product selection when needed.
- Maintained cleanliness of lobby area, including wiping down tables and chairs
Busser
Underwood bistro
Graton, CA
09.2023 - 11.2023
- Provided quick and efficient clearing of tables between courses.
- Bussed and reset tables in an orderly fashion.
- Maintained cleanliness of restaurant dining area throughout shift.
- Replenished napkins, condiments, silverware and glassware as needed.
- Delivered food orders to tables in a timely manner according to company standards.
- Performed daily side work such as polishing silverware, folding napkins and restocking condiments.
Crew Member
Papa Murphy's
Cotati, CA
04.2021 - 09.2022
- Warmly greeted visitors to promote great customer service and positive ordering experience.
- Prepared quality products while maintaining portion control and presentation within service goal times.
- Kept restaurant lobby, front counter and restrooms neat and clean throughout shift.
- Maintained safe food handling practices to prevent germ spread.
- Demonstrated proper food safety practices by accurately completing quality control checklist.
- Stored food in designated areas following wrapping, dating, food safety and rotation procedures.
Dishwasher
La Rosa Market.
Forestville, CA
06.2020 - 07.2021
- Replaced clean utensils in storage bins for easy access.
- Loaded and unloaded dishwashers, washing by hand large pots or items used on continuous basis.
- Swept and mopped floors at end of shift to comply with sanitary regulations.
- Followed proper procedures to clean large and unwieldy kitchen supplies.
- Transported clean dishes and supplies from kitchen to front of house staff for opening shift.
- Mixed soap, water and sanitizer together to create cleaning solutions for daily use.
- Sanitized counters and wiped down surfaces following food preparation to prevent cross-contamination from raw meats.
Education
GED -
Chemeketa Community College
Salem, OR12.2019
Skills
- Verbal and Written Communication
- Flexible and Adaptable
- Prioritization and Time Management
- Service-Oriented
- Problem-Solving
- Multitasking and Prioritization
- Reliable and Punctual
- Peer Relationships
- Customer-Oriented
Timeline
Team Member
Wholefoods
03.2024 - 07.2025
Host
Willow wood
09.2023 - 02.2024
Busser
Underwood bistro
09.2023 - 11.2023
Shift Supervisor
RTP
01.2023 - 12.2023
Crew Member
Papa Murphy's
04.2021 - 09.2022
Dishwasher
La Rosa Market.
06.2020 - 07.2021
GED -
Chemeketa Community College
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