Austin Grubb
Freeport
Summary
Developed strong customer relationship-building skills and effective communication techniques in fast-paced sales environment. Excel at identifying customer needs and providing tailored solutions, while consistently meeting team goals. Looking to transition into new field, leveraging solid foundation in customer service and sales strategies.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Trade Specialist
Taylor Wood Enterprise
08.2025 - 10.2025
- Enhanced customer satisfaction by providing thorough and efficient window cleaning services.
- Contributed to a positive work environment within the team by sharing knowledge about best practices in window cleaning techniques.
- Demonstrated expertise in chemical usage for optimal window cleaning results while minimizing environmental impact.
- Decreased time spent on each project by efficiently planning and executing window cleaning tasks.
Sales Team Member
Ryan Philips
05.2024 - 07.2024
- Helped customers locate products and checked store system for merchandise at other sites.
- Collaborated with team members to develop innovative sales strategies and marketing materials.
- Adapted quickly to changes in the market landscape, adjusting selling strategies accordingly for optimal effectiveness.
- Used CRM software diligently to track leads, manage contacts, and monitor progress toward sales objectives.
- Prepared merchandise for sales floor by pricing or tagging.
- Answered customer questions about sizing, accessories, and merchandise care.
Education
Bachelors Of Engineering - Civil Engineering
The University of Alabama
Tuscaloosa, ALSkills
- Customer Relationship Building
- Sales Presentations
- Objection handling
- Sales strategy development
Certification
10-Hour Osha Certification
Timeline
Trade Specialist
Taylor Wood Enterprise
08.2025 - 10.2025
Sales Team Member
Ryan Philips
05.2024 - 07.2024
Bachelors Of Engineering - Civil Engineering
The University of Alabama