Austin Grzeskowiak
Overview
10
10
years of professional experience
1
1
Certification
Work History
Team Leader
Tractor Supply Company
03.2021 - Current
- Monitored team performance and provided constructive feedback to increase performance and maintain standards.
- Built strong relationships with customers through positive attitude and working to exceed customer expectations
- Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
- Promoted high standards through personal example to help each member understand expected behaviors and standards.
- Developed team members skills through targeted coaching sessions, resulting in improved individual performance.
- Evaluated customer needs and feedback to drive product and service improvements.
- Maintained overall safe work environment with employee training programs and enforcement of safety procedures.
- Complete nightly closing process and ensure cash drawers are counted accurately.
Cashier
7-11 Convenience Store
05.2014 - 03.2021
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Mentored new employees on cashier duties and best practices, improving overall staff performance.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Restocked and organized merchandise.
Education
Associate of Science - Physics
Cuyamaca College
El Cajon, CA05.2022
Skills
Proficient with forklift and propane dispenser operation
Experienced with POS and register systems
Certification
California sales person license
California pest control dealer license
Timeline
Team Leader
Tractor Supply Company
03.2021 - Current
Cashier
7-11 Convenience Store
05.2014 - 03.2021
Associate of Science - Physics
Cuyamaca College