Austin Guzman

• Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
• Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
• Built relationships with customers to encourage repeat business.
• Managed returns, exchanges and refunds in accordance with store policy.
• Helped customers locate products and checked store system for merchandise at other sites.
• Answered customer questions about sizing, accessories, and merchandise care.
• Provided positive first impressions to welcome existing, new, and potential customers.

• Followed all relevant traffic laws and safety regulations.
• Achieved safe driving records by consistently following traffic rules and regulations.
• Maintained professional and friendly demeanor during deliveries to uphold company reputation.
• Followed proper safety procedures and protocols while loading, unloading and operating vehicles.
• Demonstrated strong knowledge of geography and local roads for optimal route selection.
• Coordinated efficient routes to avoid delays and optimize schedules.
• Communicated with dispatchers and other personnel to coordinate transportation schedules.

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• Inspected cargo for efficient and safe handling and transport between planes and cargo areas.
• Cleaned and serviced cabin interiors, plane exteriors and fluids as directed.
• Documented all required information regarding cargo weight and destination.
• Deiced aircraft and guided to proper gate and runway positions.
• Optimized fleet usage by analyzing data trends and making recommendations for vehicle rotation and retirement.
• Guided planes for all arrivals and departures with strong focus on safety.

• Delivered packages to customer doorsteps and business offices.
• Completed on-time deliveries by choosing best and most efficient routes.
• Improved customer satisfaction by ensuring timely and accurate deliveries of products.
• Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
• Operated vehicle safely in highly congested areas with no traffic violations.
• Completed rush deliveries on tight timetables to satisfy customer needs.
• Maintained upbeat, positive attitude in busy, customer-focused environment.

• Efficiently operated ground service equipment, such as tugs and belt loaders, to facilitate smooth handling of baggage and cargo.
• Guided aircraft into and out of parking positions using hand signals.
• Maintained clean ramps, preventing trip hazards or debris from interfering with aircraft movements or personnel safety.
• Conducted marshaling activities skillfully, guiding pilots safely towards their designated parking positions on the ramp area.
• Safely operated various types of equipment such as conveyor belts, push-back tractors and tugs.
• Contributed to a safer work environment by strictly following safety protocols during ramp operations.

• Streamlined inventory management with accurate tracking of items using barcode scanners and documentation systems.
• Promoted a culture of continuous improvement through active participation in process review meetings and implementation of suggested changes.
• Participated in ongoing training sessions to stay current on industry best practices, enhancing overall job performance.
• Collaborated with team members to ensure efficient distribution processes, resulting in improved customer satisfaction.
• Achieved timely completion of orders through effective communication with supervisors regarding task progress and potential obstacles.

• Delivered packages to customer doorsteps and business offices.
• Completed on-time deliveries by choosing best and most efficient routes.
• Improved customer satisfaction by ensuring timely and accurate deliveries of products.
• Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
• Operated vehicle safely in highly congested areas with no traffic violations.
• Enhanced delivery efficiency by optimizing routes using GPS navigation and mapping tools.
• Loaded truck and properly secured items to prevent damage for deliveries.
• Maintained upbeat, positive attitude in busy, customer-focused environment.

• Greeted customers entering store and responded promptly to customer needs.
• Welcomed customers and helped determine their needs.
• Worked flexible schedule and extra shifts to meet business needs.
• Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
• Built relationships with customers to encourage repeat business.
• Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
• Helped customers complete purchases, locate items, and join reward programs.
• Restocked and organized merchandise in front lanes.
• Assisted customers with returns, refunds and resolving transaction issues.
• Counted money in cash drawers at beginning and end of shifts to maintain accuracy.

• Contributed to a clean and welcoming environment by managing litter and waste disposal in the park area.
• Ensured park safety with regular maintenance checks, promptly addressing any hazards or issues identified.
• Enhanced visitor experience by providing excellent customer service and addressing inquiries about park facilities.
• Improved accessibility for all visitors by maintaining clear paths and installing necessary signage throughout the park grounds.
• Oversaw seasonal maintenance tasks such as pruning trees or planting flowers to ensure attractive landscaping yearround.
• Promoted park events and programs, increasing community engagement and participation.
• Educated visitors on park rules and regulations as well as environmental stewardship practices, promoting responsible enjoyment of public spaces.