Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Timeline
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Austin Hahn

vancouver

Summary

Dynamic customer service professional with a positive attitude and strong problem-solving skills, honed at Walmart. Proven track record in resolving conflicts and enhancing customer loyalty through effective communication and empathy. Skilled in cash handling and relationship building, consistently delivering exceptional service and fostering repeat business.

Overview

2
2
years of professional experience

Work History

Electronics TA

Walmart
07.2025 - Current
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
  • Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
  • Developed strong product knowledge to provide informed recommendations based on individual customer needs.
  • Optimized images for web usage by adjusting resolution and file formats while maintaining aesthetic quality.
  • Printed photo images on canvases, mugs, totes and mouse pads to customize special orders for customers.
  • Operated photo department cash register to scan items and process checks and credit card transactions.
  • Assessed customer needs and examined order contents to identify processing requirements and timelines.
  • Examined developed prints to determine defects such as broken lines, spots or blurs.
  • Utilized [Software]to perform photo editing, retouching and restoration.
  • Maintained chemical levels and solution integrity for automatic processors and hand development systems.
  • Used inkjet printer, canvas and metal prints and mat boards to print and mount images.
  • Contributed to a positive work environment through effective communication and teamwork.
  • Filled tanks of processing machines with solutions such as developer, dyes, stop-baths, fixers, bleaches and washes.
  • Converted motionless photographs and motion picture film to CDs and DVDs.
  • Ensured high-quality prints by regularly calibrating and maintaining photo lab equipment.
  • Provided high level of assistance to customers regarding special photo projects.
  • Processed and handled film, negatives and prints in accordance with quality standards.
  • Maintained lab printers and processing equipment, ensuring proper functioning for each shift.
  • Followed lean manufacturing techniques to improve photographic processing efficiency.
  • Adhered to procedures regarding proper storage and disposal of photographic chemicals and solutions.
  • Trained employees on proper procedures for handling money, printing photographs and restocking supplies.
  • Managed photo lab inventory, placing orders for toner, ink and paper when supplies were low.
  • Changed water and air filters on photo equipment to keep equipment in optimum condition.
  • Provided excellent customer service by addressing concerns and answering questions promptly and professionally.
  • Handled sensitive materials with care, respecting customer privacy while processing personal photos or documents.
  • Developed strong relationships with clients through attentive service and expert knowledge, leading to repeat business opportunities.

Cashier

07.2023 - 07.2025
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Built relationships with customers to encourage repeat business.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Restocked and organized merchandise in front lanes.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Stocked, tagged and displayed merchandise as required.
  • Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
  • Resolved customer complaints professionally, leading to improved customer relations and loyalty.
  • Performed cash, card, and check transactions to complete customer purchases.
  • Operated cash register to record transactions accurately and efficiently.
  • Handled cash with high accuracy and took care to check bills for fraud.
  • Used POS system to enter orders, process payments and issue receipts.
  • Learned duties for various positions and provided backup at key times.
  • Worked with floor team and managers to meet wide range of customer needs.
  • Processed refunds and exchanges in accordance with company policy.
  • Encouraged customers to make additional purchases by highlighting current deals and keeping lane well-stocked.
  • Set up new sales displays each week with fresh merchandise.
  • Conducted inventory counts by adding each item in stock and documenting in computer system.

Education

No Degree - None

Homeschooled
Vancouver, WA

Skills

  • Positive attitude
  • Effective communication
  • Calm and patient demeanor
  • Computer skills
  • Collaborative teamwork
  • Relationship building
  • Customer service
  • Customer assistance

Accomplishments

  • Completed manager training program.

Languages

English
Native or Bilingual

Timeline

Electronics TA

Walmart
07.2025 - Current

Cashier

07.2023 - 07.2025

No Degree - None

Homeschooled

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