Austin HAle
Summary
Enthusiastic individual experienced in analyzing issues on service calls and finding effective solutions. Offering engaging and pleasant personality with expertise building customer relationships. Outstanding diagnostics skills. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Outside Sales position. Ready to help team achieve company goals.
Overview
2
2
years of professional experience
Work History
Technician
ADT Security
04.2023 - Current
- Enhanced equipment performance by conducting regular maintenance and troubleshooting tasks.
- Reduced downtime for machines through proactive identification and resolution of technical issues.
- Streamlined processes by implementing efficient workflows and improving technician training programs.
- Increased customer satisfaction with prompt and knowledgeable support for various technical issues.
- Streamlined workflow for increased efficiency by optimizing technician assignments and workload distribution.
- Delivered comprehensive training sessions to new hires, improving their competency in selling products effectively.
Butcher
All Hale Meats
04.2022 - 04.2023
- Enhanced customer satisfaction by providing expert advice on meat selection and preparation techniques.
- Maintained high standards of hygiene and cleanliness, adhering to strict sanitation regulations within the butcher shop.
- Collaborated with team members to ensure efficient workflow, resulting in smooth daily operations.
- Increased sales by offering personalized customer service, recommending suitable cuts of meat and sharing recipe ideas.
- Increased sales by creating appealing meat displays and ensuring product freshness.
- Reduced waste by implementing proper inventory management and ordering procedures.
Low Voltage Technician
Legacy Integrative Technology
10.2021 - 04.2022
- Improved system efficiency by installing and maintaining low voltage wiring, devices, and control systems.
- Enhanced safety by troubleshooting electrical issues, identifying hazards, and implementing corrective measures.
- Optimized system performance with routine maintenance of low voltage equipment and components.
- Reduced downtime, diagnosing and repairing malfunctions in low voltage systems promptly.
Education
High School Diploma -
Frenship High School
Wolfforth, TX03.2020
Skills
- Operations Monitoring
- System Installation
- Component Replacement
- Customer Service
- User Training
- Enhancing System With Upsell Opportunity
- Staff education and training
- Inventory Oversight
- Multitasking and Organization
- Workload Management
- Tech-Savvy
- Deadline-oriented
Accomplishments
In the past six month of working with ADT I have been able to upsell $12,000 worth of equipment to the customer to better enhance their system. As well as building great relationships with each customer to better their experience with ADT.
Timeline
Technician
ADT Security
04.2023 - Current
Butcher
All Hale Meats
04.2022 - 04.2023
Low Voltage Technician
Legacy Integrative Technology
10.2021 - 04.2022
High School Diploma -
Frenship High School